The hotel area smelt of curry and beer with sticky floors, which was not a good start.
The person at reception was confused why I was there, then realised I was the last person they were expecting. When I did get a key, there was silence before I asked where the rooms were.
The bathroom smelt mouldy (which it was), the shower plumbing needed to be cleared as it was blocked, and the sink plug locked in place.
The steps down to the fire escape had 'stuff' stored on them and at ground level more 'stuff'.
When leaving the person on reception (same as arrival) was asleep in another room, and couldn't provide an invoice for the stay.
宿泊されたお客様
2023 年 2 月に 2 泊滞在
2/10 (非常に不満)
Steve
2023 年 2 月 16 日
Steve
2023 年 2 月に 2 泊滞在
2/10 (非常に不満)
David Lee
出張
2023 年 1 月 25 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Book somewhere else.
Hotel severely run down and shocking in all aspects. Don’t go and look for somewhere else.
David Lee
2023 年 1 月に 1 泊滞在
2/10 (非常に不満)
Russell
出張
2022 年 12 月 10 日
良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
The food in the restaurant was good and the staff were friendly. But even the staff were wearing hats and coats inside due to the lack of heating. I cut my trip short due to the lack of heating but it is not going to be simple to get a refund.
Russell
2/10 (非常に不満)
Andrew
出張
2022 年 12 月 2 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Worst Hotel ever!!
This is the worst Hotel I have ever stayed at!
I had paid for breakfast, breakfast - none was available.
The restaurant was supposed to have been Italian, but in fact was Indian and again closed!
The corridors were dirty.
The Shower cubicle doors did not close.
The Toilet flush button was broken!
Andrew
2022 年 11 月に 1 泊滞在
4/10 (不満)
David
2022 年 8 月 28 日
David
2022 年 8 月に 1 泊滞在
8/10 (良い)
Scott
2022 年 8 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Scott
2022 年 8 月に 1 泊滞在
2/10 (非常に不満)
Garry
2022 年 8 月 3 日
Garry
2022 年 8 月に 1 泊滞在
4/10 (不満)
Oliver
家族旅行
2022 年 8 月 1 日
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Furchtbare Nacht, viel zu Laut, stinkt, alt
Furchtbares Hotel, es riecht sehr komisch, dann hat man uns beim einchecken NICHT auf eine Laute Partynacht hingewiesen und uns ein Zimmer direkt über der Partylocation gegeben..TV war nicht im Ansatz hörbar…Zimmer viel zu warm…beim Frühstück war kein anderer Mensch, Bedienung sagte nicht mal hallo…alles in allem: NIE WIEDER
Oliver
2022 年 7 月に 1 泊滞在
6/10 (普通)
Jo-Anne
2022 年 7 月 28 日
Jo-Anne
2022 年 7 月に 1 泊滞在
10/10 (非常に良い)
Daniel
2022 年 7 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Daniel
2022 年 7 月に 1 泊滞在
8/10 (良い)
Josh
出張
2022 年 7 月 20 日
良かった点 : 清潔度、施設のコンディションと設備
Recent business stop out
This place is nice, the rooms have been finished nicely. Its nice to have a bath in a room! Not having a fan was painful in 30'C overnight..
Josh
2022 年 7 月に 1 泊滞在
4/10 (不満)
sakhminder
出張
2022 年 6 月 26 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
sakhminder
2022 年 6 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
出張
2022 年 6 月 23 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Extremely disappointed
No one at reception when I arrived Had to look around & know on a door to get a staff member
Room was in need of a make over . Used toilet tissue & dead fly in the toilet pan even though the sanitation protection stop was around the toilet !
Hairs visible in the shower
Waiting 1 hour for my dinner order which I had to pay up front for at the Blu Bar in the hotel of Sea Bass salad & chips - when it arrived the fish was cold so sent it back . The excuse was it’s because of the takeaway service !! I asked for my money back & spoke to the manager .Jane - the same one who was on reception eventually & cleaned my bathrooms following my complaint She was very apologetic & did serve me dinner in the Indian Restaurant of the hotel then fairly fast Jane was professional & friendly but the standard of housekeeping and bar food let not only me down as a guest but her as well as she had to keep apologizing on he colleagues behalf.No issue with the breakfast & the waitress was very friendly & helpful. The bedroom walls were paper thin You could hear everything .I would not stay here again nor would I recommend it to anyone .
Extremely disappointed.
宿泊されたお客様
2022 年 6 月に 1 泊滞在
4/10 (不満)
Steve
家族旅行
2022 年 6 月 20 日
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 設備とサービス
Arrived at the property check in was great.
I had asked for a superior double and superior twin,but got 2 twin rooms.which ws ok...ent out for food,arrived back around 9pm..to find quite the entertainment package going on in the bar below.
The hotel soecifies on its page great for families but when they check you in and see you have a toddler they dont mention that the bar plays extremely loud music until after midnight.
We were not the only family with a small childand the lady behind reception,Jane if i remember was very helpful,and tried to get the bar to turn the music down..but it went on until past midnight.
Room was great for what we meeded,breakfast was good too but be warned if you plan to stay over the weekend and have small children,you will be disappointed.
Steve
2022 年 6 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
出張
2022 年 5 月 28 日
良かった点 : スタッフとサービス
気になった点 : 客室の快適度
Great food. Hotel not as shown in pictures
Nice staff.
Very nice food and restaurant. But have to say it was a very noisy room, bed mattress needed changing as felt old.
宿泊されたお客様
2022 年 5 月に 1 泊滞在
8/10 (良い)
KEITH
2022 年 5 月 16 日
KEITH
2022 年 5 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
出張
2022 年 5 月 5 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I don’t recommend
Never staying here again. Breakfast options were awful and condition of the place
宿泊されたお客様
2022 年 5 月に 1 泊滞在
4/10 (不満)
andrew
出張
2022 年 5 月 3 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
would not stay here again
Was not very clean, and the room was dated to say the leased.
Restaurant was closed due to refurbishment, so after driving all day 350miles from home had to find somewhere to eat.
andrew
2022 年 4 月に 1 泊滞在
6/10 (普通)
Peter
2022 年 4 月 29 日
Peter
2022 年 4 月に 1 泊滞在
4/10 (不満)
Jane
グループ旅行
2022 年 4 月 16 日
気になった点 : 清潔度、施設のコンディションと設備
Jane
2022 年 4 月に 1 泊滞在
8/10 (良い)
Rob
出張
2022 年 2 月 22 日
良かった点 : スタッフとサービス、客室の快適度
No food and bar closed
Bar not open but the nightclub was - with no one in it
No food Evening staff were very attentive
Asked for a vat receipt - couldn’t print one
Asked the next morning- I was given a piece of paper to write down my email
Address so someone could email me - still no receipt
Breakfast not good - ordered a large- got small, but based on the quality of food served it did me a favour
I don’t think there was anyone else staying - bizarre experience all round
Rob
2022 年 2 月に 1 泊滞在
10/10 (非常に良い)
Naomi
2022 年 2 月 19 日
Naomi
2022 年 2 月に 1 泊滞在
10/10 (非常に良い)
Charles
家族旅行
2021 年 12 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Recommended
Been here several times before .. clean , comfortable, friendly staff .. will be staying here again next time we are in Warrington