Ravello Vacations from ￥208,452

Staff was incredibly helpful and kind, the neighborhood looks a bit rough but, car parking is in a lot with video surveillance, free breakfast had good variety and was staff served vs self-service.

Loved the location and resort feel and the food was great

The view was very nice but otherwise not a great location if Sorrento is your focus. It's Far from the train station and Sorrento with limited and expensive transportation. The bed was hard. The tile floor was very cold. The shower was cramped and cold because the door doesn't close all the way. We were there in November and the dining room was not serving other than for large groups on tour.

Both the shower and TV were very small, room was very clean and made up with fresh towels every day.

Pros:The staff were very helpful and friendly. The hotel was clean and it was a convenient walk into Sorrento. Cons:Whoever rated this as 4 star was having a laugh, it was 3 star at best. From the moment you walk into the reception the only thing you can think is clinical. It was all white and just had really uncomfortable benches at the reception. No comfortable chairs, no soft furnishings. It wasn't welcoming at all. This theme carried on throughout the whole hotel. There were no amenities. There was still building work in the basement. The rooms were the same, clinical. The lighting was all by a weird panel with no actual switches. There was no instructions on how to use it and to get the air conditioning working, we had to get staff on reception to activate a switch from there.One day the wifi went down and the whole floor were locked out of their rooms. We sat on the floor in the corridor until someone came up with a key to let us in. There was hardly any storage or shelving, nothing at all in the bathroom. The bedside shelves were a joke. No room to put anything on there. Don't even get me started on the pathetic cupboard with the glasses and mugs. Utterly pointless when there was no kettle or fridge in the room. The 'light' under the bedside shelf was so dim it was completely pointless. It kept clicking on and off and was useless and infuriating. The breakfast was poor. The hot food was luke warm and the selection was limited and repeated every day.