" I really like staff service, front desk and restaurant staff. Anna help me to arrange taxi by mandarin, Japanese, Vietnamese and English, really awesome."

"The hotel is located on few block blocks away from Lake, means easy to access middle of Hanoi and not too noisy specially in weekends. Sky bar at roof level have great view and drink, service. Also have super market to buy small staffs to drink and eat. Hanoi church is only 5min away from hotel, means lot of things to do around hotel. Of cause staffs are very friendly and helpful. I will definitely come back when we visit Hanoi again."

"It was very convenient because the sea was right in front of us. We also really enjoyed the hotel's infinity pool. If I had to say one thing, I think the pool temperature could be a little higher. The pool bar also lent towels for free, and the drinks were very delicious and had a wide variety. We could also order food from the pool bar, so we had a fun lunch. The seafood pasta was very delicious. The second time I ordered seafood pasta, it tasted different from the first time. We could let our children play at the hotel's kids club, so it was the best hotel for traveling with children. The staff were also kind to the children, which was very helpful. I'll be staying here again, so take care everyone!　arigato! Cảm ơn! thankyou!"

"Very good!!"

"The hotel is clean, placed central in Hanoi city, with helpful and nice staff! Jennie, the hotel manager, helped us organizing a trip to halong bay, and was really helpful othervise. Great facilities, with breakfast included. Big rooms - tv with movie channels, large beds, and aircondition. It's our first time in Vietnam, and we ended our trip up north. Royal palace hotel was a great end to our trip. We'll be back! "

"Excellent and ellegant! "

"どのスタッフも感じがよく丁寧。部屋も清潔です。朝食も美味しいし種類が豊富。またダナンに来る時にはぜひこのホテルに泊まりたいです。ありがとうございました^_^"

"従業員がみんなとっても親切で、子供に対しても優しかった。"

"ホテルの立地とお部屋のサイズ、清潔感は良かった。チェックイン当日のお部屋6階の発電機騒音は酷かったが、ホテルスタッフの迅速な対応でルームチェンジをしてくれたのが嬉しかった。ただしレロイ通りのイベント準備で音楽の騒音が嫌だった。Nguyen Hue とLe Loi 通りは頻繁にイベントの騒音(ベトナム特有のの大音量)があるので、大変気になる。このような状況がなければホテル自体(サービス＆立地)は最高だ。"