2/10 (非常に不満)
TAKASHI、Sendai
2024 年 6 月 6 日
The room was not cleaned properly, and long hairs were coming out everywhere. It seemed that the previous guest had been smoking, so it smelled of cigarettes, and the smoke detector was covered. I emailed them about it, but they didn't change the room and there was no response. We had breakfast at a nearby contract restaurant, but they refused because they said they didn't have a reservation. I emailed them about this too, but there was no response. Also, a suspicious person was sleeping in the lounge from night until morning. I called the hotel but no one answered. There are no employees on-site at the hotel, so they can't respond if something happens.
TAKASHI
2024 年 5 月に 7 泊滞在