6/10 (普通)
yichen
家族旅行
2025 年 3 月 1 日
気になった点 : スタッフとサービス
The room size is good but service is poor. I booked the suite with fire place for ski season, they told me the fire place is not working and can’t change room or get any reimbursement. Kitchen light was not working, seems it needs to change lightbulbs, but they don’t provide any service. Once you check in you are in your own. They don’t have reception area, check in location is on coffee shop cashier, any issue or even pick up clean towels need to go through cashier. First time & last time customer. No recommend.
yichen
2025 年 2 月に 2 泊滞在