I booked four nights at this hotel and every day I experienced a different problem with the property. Management didn't prioritize taking care of the guests even though this property has just six rooms. I booked a room with balcony (sea view) only to arrive at this property and realize they falsely advertise balconies when there are none. I did pay a higher price for an ocean view and because I was traveling solo, the management tried to force me to take a room at the ground level with a garden view. Totally unacceptable. The second day, after I came back tired and ready for a shower, they had forgotten to clean my room, again, this property has six (6) rooms! how is this possible? the third day, I came back again exhausted after a long and beautiful walk to find cable workers where still "working" on the TV cable connectivity, when they had arrived at 10:00AM that day. I would recommend to others to look at other properties. While this place is on the beach, the views are not good and the service is lacking at all levels. I was both disappointed and shocked at the lack of professionalism and care for the guests and not once I received an apology for any of the issues I encountered. Unawatuna is a paradise and there are plenty of other options, especially those across from the beach, with better views, amenities & prices. By the way, WIFI in the room is not operational, management informed it only works if you leave your door and window open, which means: the heat and noise.