Service from the staff was great, but the room, not so great. It was not clean at all. Waste in the waste paper basket, fingerprints on the mirrors and dust on the tables, remnants of soap on the counter, an old ear stick on the counter in the bathroom, aleady opened wine bottle. In addition, the room temperature did not go further down than 19 degrees. That is of course my personal taste, but down to 17 degrees would be great. The lamps in the bathroom was not so great. It should not only come from above and from the sides. You would like it to come from the front. Finally, I would like to suggest that you have a menue of pillows to choose from. The big, fluffy pillows that you have is not to everyone's liking. Maybe a smaller, harder one as well or a cuddle bug.