Great location neat harbour but very dark at night, unlit around the hotel
GORDON
2024 年 11 月に 2 泊滞在
8/10 (良い)
Mitali
カップルで旅行
2024 年 11 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really good stay at the lakeside. Pool and spa facilities are excellent and dinner in the main restaurant was brilliant. very talented Chef. The cooked breakfast served was consistently great each day. Convenient locations with lovely walks of High Dam and gorgeous view from our room. We stayed for 4 nights.
Only thing that could be improved is that the pool/ spa facilities should be open longer as they are closed at 7pm so there is not much to do in the dark evenings. Some of the staff there seemed quite inexperienced and overwhelmed at times.
Mitali
2024 年 11 月に 2 泊滞在
8/10 (良い)
Alison
カップルで旅行
2024 年 11 月 18 日
Lovely property setting with beautiful lake views but the property itself is in need of an upgrade and revamp. Staff were welcoming and helpful , however It was obvious that staffing at times was limited and therefore the service in some areas not as efficient as it could be.
Good food and comfortable room.
Alison
2024 年 11 月に 3 泊滞在
8/10 (良い)
Donna
カップルで旅行
2024 年 11 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
All stafff were amazing.
Lovely and clean a lovely hotel
My only issues are the bed slipped away from the wall when you got in it and the tv was small ,
Donna
2024 年 11 月に 2 泊滞在
6/10 (普通)
LAWRENCE
カップルで旅行
2024 年 11 月 18 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
気になった点 : スタッフとサービス
we booked this hotel for a wedding anniversary as we have returned for many years. We tried to book the restaurant on arrival and were told it was full.
The breakfast service was appalling slow with limited choice.
When we came to check out we were told they no longer accept American Express our choice of payment at the hotel and can only be used on line.
Sadly after 30 years we wont be returning.
LAWRENCE
2024 年 9 月に 2 泊滞在
6/10 (普通)
Stephen
2024 年 11 月 17 日
Stephen
2024 年 11 月に 3 泊滞在
8/10 (良い)
Elizabeth
カップルで旅行
2024 年 11 月 11 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Didn’t like the fact that dogs are allowed to stay in a 4* hotel especially when they’re wet the smell was awful. If I had known this I would not have booked it. Also not happy that the hotel tried to charge me again for evening dinner when I had already paid ! The staff could be a bit more cheery.
Elizabeth
2024 年 11 月に 2 泊滞在
10/10 (非常に良い)
Mehboob
2024 年 11 月 10 日
良かった点 : 清潔度、スタッフとサービス
Reception- excellent. Room - very comfortable and lovely & warm. Dining was excellent
Mehboob
2024 年 11 月に 2 泊滞在
6/10 (普通)
Samantha
2024 年 11 月 10 日
Samantha
2024 年 10 月に 3 泊滞在
6/10 (普通)
Giovanni
グループ旅行
2024 年 11 月 9 日
気になった点 : スタッフとサービス
Staff not up to standard . Poor car parking far to dark and not lit at all , rooms only partially cleaned
Giovanni
2024 年 11 月に 5 泊滞在
8/10 (良い)
Clare
カップルで旅行
2024 年 11 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Lovely quiet stay, the conservatory is really the selling point of the hotel so I would advise them to look after it, we noticed a couple of leaks. Other than that the breakfast was lovely, its a great base for exploring windermere away from Bowness etc. Lovely plants inside and gardens, I did think the sign at the end of the pier was a bit of an eyesore, would look better without that. Great value for money, we only had a cosy room but it was adequate enough - better toiletries would be appreciated and I believe these rooms need new carpets and furnishings. A child free pool time would be beneficial as it was quite loud and busy when we went to the spa. It would be nice if the lanterns and firepit were lit at all times, as in the pictures.
Clare
2024 年 10 月に 1 泊滞在
8/10 (良い)
Chloe
2024 年 11 月 5 日
Chloe
2024 年 10 月に 2 泊滞在
10/10 (非常に良い)
David Gall
小さなお子様連れの家族旅行
2024 年 11 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Didn't realise at time of booking, this hotel was next to the ferry/boat terminal. This meant we would walk a short distance from the hotel and board the ferry/boat to Ambleside and Bowness. Also the hotel is next to the Aquarium and steam train attraction.
We also found the spa (pool, jacuzzi, sauna and steam rooms) were not being used by other guests from 2pm to 4pm, which meant we had all this to ourselves.
Rooms were spacious and very clean. Hotel staff very good and professional (especially George). It was that enjoyable, we stayed an additional night. Top hotel for sure.
David Gall
2024 年 10 月に 2 泊滞在
8/10 (良い)
Amanda
カップルで旅行
2024 年 11 月 4 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Lovely hotel, room walls very thin and some guests not thinking about others but that’s not the hotels fault.
Some staff lot more friendlier than others, not sure if this was down to those being new and still training. Would stay here again.
Amanda
2024 年 11 月に 2 泊滞在
10/10 (非常に良い)
Nicola
カップルで旅行
2024 年 11 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Room was very uncomfortable during the night had to have window open and fan on, very hot.
No Guinness in the bar
Running water in the bathroom was extremely noises for us and neighbours
Venue and view was spectacular friendly staff and lovely food. Enjoyed the pool.
Nicola
2024 年 10 月に 1 泊滞在
6/10 (普通)
David
家族旅行
2024 年 11 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quite, picturesque, breakfast spot on, bar service and coffee area slow service and very expensive,
David
2024 年 10 月に 3 泊滞在
10/10 (非常に良い)
Jubin
家族旅行
2024 年 11 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was clean, pleasing staff.. easy check in and check out. the hotel's location directly across from the boat and steam train station added convenience for sightseeing.
Jubin
2024 年 10 月に 2 泊滞在
10/10 (非常に良い)
Margaret Ann
家族旅行
2024 年 10 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a wonderful hotel, and in a brilliant location. Fabulous pool and spa, games room was great for our teenage grandson, and location wonderful, with fab views over the lake from our room. Steam train and aquarium within about 30 steps, as well as Boat rides. Drinks and food a bit pricey, but only 20 mins from Ulverston. Also within easy reach within South Lakes zoo. Whats not to like!
Margaret Ann
2024 年 10 月に 2 泊滞在
10/10 (非常に良い)
Y
2024 年 10 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great
Y
2024 年 10 月に 4 泊滞在
10/10 (非常に良い)
Stacey
2024 年 10 月 28 日
良かった点 : 施設のコンディションと設備
Stacey
2024 年 10 月に 2 泊滞在
10/10 (非常に良い)
Mike
カップルで旅行
2024 年 10 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, with the Windermere ferry a matter of seconds away and the Steam railway. The room we had was nice and clean and a decent with a great view of Winderemere
Mike
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
lee
カップルで旅行
2024 年 10 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Fantastic location. The ferry terminal is a few minutes walk away, giving you easy access to all of lake Windermere.