All guestrooms at Eliyanth Udawalawe have comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and sound-insulated walls.
The hotel itself is very nice - quiet location, lovely pool and reasonably close to the Udewalawa National Park.
That is all, however, somewhat overshadowed by the fact that check-in took more than an hour - the manager claimed that no reservation was made and no payment received only to then blame hotels.com once I raised my voice sufficiently for him to find my reservation. Not an ideal experience in a rather remote location at 21.00.
Other than that, a perfectly agreeable stay.
William
2022 年 1 月に 1 泊滞在
8/10 (良い)
Glenn
2017 年 12 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel but be better to the dogs.
Enjoyed the atmosphere of the place and the rooms were very good. My partner was very disappointed though as she love animals and she saw a couple of the staff be cruel to the few dos there by spraying fly spray in their face. That did upset her.
Glenn
2017 年 11 月に 1 泊滞在
4/10 (不満)
Seth、Santa Cruz
2017 年 5 月 20 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Beautiful rooms, Ugly service.
These folks need some training in customer service. From check-in to check-out, weird interaction, including refusing to give our driver a glass of water. It's a shame because the place and rooms are so well done.
Seth
8/10 (良い)
KONRAD
2017 年 4 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great value according to the price!
Nice room and location. Good value for the price. Kind and helpful staff. Check in took lf 10 minutes but afterall we came before 12 (check in time) but all was great.