2/10 (非常に不満)
Chris L.、Watsonville
2024 年 2 月 26 日
気になった点 : 清潔度
Disappointed
Booked this place to celebrate my wife’s 40th, her only request was that she wanted a hot tub. Original listing advertised a hot tub however upon arrival the hot tub was frozen and not operating. Reached out to the property manager who advised that it wasn’t part of the listed amenities (there are signs in the house for hot tub use)…I went back to the listing and it had been updated removing the hot tub language from the listing. We should have been informed that the hot tub was not working so we could have made other arrangements. I asked for a discounted rate and was given an insignificant discount. The property manager Vacasa was not helpful at all and the owner should consider making a change.
Chris L.
2024 年 2 月に 3 泊滞在