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Hotel Palacio Azteca

3.5 star property
Family-friendly hotel with free breakfast and free valet parking

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Photo gallery for Hotel Palacio Azteca

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Lobby
Point of interest
Point of interest
Point of interest
VIP Access

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Free airport shuttle
  • Spa
  • Pool
The current price is ￥14,805
￥16,729 total
includes taxes & fees
Apr 21 - Apr 22

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Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Shower/tub combination
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
22400, BC, Tijuana, Blvd Cuauhtemoc Sur N.213, Col davila

What's nearby

  • CAS Visa USA - 11 min walk - 0.9 km
  • Plaza Rio Commercial Center - 14 min walk - 1.2 km
  • Centro Cultural Tijuana - 18 min walk - 1.5 km
  • Paseo Chapultepec - 18 min walk - 1.6 km
  • Estadio Caliente - 4 min drive - 4.1 km

Getting around

  • Beyer Blvd Trolley Station - 16 min drive
  • San Diego Santa Fe Depot - 20 min drive
  • Tijuana Intl. Airport (TIJ) - 13 min drive

Restaurants

  • ‪Tacos las 3 Salsas - ‬2 min walk
  • ‪Barbas Cakes & Coffee - ‬4 min walk
  • ‪Public House Tj - ‬3 min walk
  • ‪Dolce Salato - ‬4 min walk
  • ‪Restaurant Mexicano - ‬1 min walk

About this property

Hotel Palacio Azteca

Family-friendly hotel near Plaza Rio Commercial Center
Located close to Paseo Chapultepec and Centro Cultural Tijuana, Hotel Palacio Azteca provides free full breakfast, a free roundtrip airport shuttle, and a terrace. Treat yourself to a hot stone massage or other spa services. Be sure to enjoy a meal at Ixchel Restaurant, the on-site buffet restaurant. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Babysitting (surcharge), a ballroom, and laundry services
  • A computer station, luggage storage, and free newspapers
  • Guest reviews give top marks for the helpful staff
Room features
All 201 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
More amenities include:
  • Childcare services and free infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Beach shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to noon
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ixchel Restaurant

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (5,000 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Hot stone massages
  • In-room massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The name on the reservation must match the name on the guest's photo identification provided at check-in.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Azteca Hotel
Hotel Azteca
Hotel Palacio Azteca
Hotel Palacio Azteca Tijuana
Palacio Azteca
Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel
Hotel Palacio Azteca Tijuana
Hotel Palacio Azteca Hotel Tijuana

Frequently asked questions

Does Hotel Palacio Azteca have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Hotel Palacio Azteca?

As of Apr 20, 2025, prices found for a 1-night stay for 2 adults at Hotel Palacio Azteca on Apr 21, 2025 start from ￥14,805, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Palacio Azteca pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Palacio Azteca?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Palacio Azteca?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Palacio Azteca?

Check-out is at noon.

Does Hotel Palacio Azteca provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Hotel Palacio Azteca located?

This family-friendly Tijuana hotel is located near the airport, within 1 mi (2 km) of Plaza Rio Commercial Center, Centro Cultural Tijuana, and Paseo Chapultepec. Galerias Hipodromo and Estadio Caliente are also within 3 mi (5 km).

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Hotel Palacio Azteca Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 486 out of 1004 reviews
Rating 8 - Good. 225 out of 1004 reviews
Rating 6 - Okay. 116 out of 1004 reviews
Rating 4 - Poor. 75 out of 1004 reviews
Rating 2 - Terrible. 102 out of 1004 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jesus

Great place to stay, very clean and safe. Buffet was delicious.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ana

Nice and clean with very friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

jose

Nice
Stayed 1 night in Jan 2025

10/10 Excellent

James

Omar the manager was just excellent!
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Place was wonderful for the weekend. The staff was nice and helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

AM

X
Stayed 3 nights in Feb 2025

10/10 Excellent

Maria

Great safe place
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Love the place
Stayed 1 night in Jan 2025

6/10 Okay

MARIA

Liked: Amenities
Staff were very helpful. In the restaurant food was very good and the staff was very professional, however, in the room they had very very old towels in the bathrooms, it was very uncomfortable to-use.
Stayed 1 night in Feb 2025

10/10 Excellent

Dominic

I love how accommodating and friendly staff was!
Stayed 2 nights in Nov 2024

6/10 Okay

ALFONSO

Location near where I had to do business.
Stayed 1 night in Feb 2025

10/10 Excellent

Martha

Safe, nice and clean !!
Stayed 2 nights in Jan 2025

10/10 Excellent

Andres

Very nice hotel super clean good service
Stayed 1 night in Oct 2024

10/10 Excellent

Julio

This property is very convenient, clean and very accommodating to your needs, they go beyond to make your stay comfortable.. and will even go get food if you arrive after hours.. I highly recommend this hotel, Omar was very very helpful to us Thank you for everything
Stayed 2 nights in Jan 2025

8/10 Good

Salvador

Nothing else
Stayed 1 night in Mar 2025

8/10 Good

Liliana

Clean, comfortable rooms. The rooms are spacious and provide all the necessary facilities.
Stayed 1 night in Nov 2024

10/10 Excellent

Alejandro

Good place
Stayed 1 night in Nov 2024

10/10 Excellent

Ana

The hotel was very nice very clean safe and the stuff it was very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Edward

Great bar!
Stayed 1 night in Sep 2024

6/10 Okay

Anthony

The room was amazing. I was not so impressed with the cleanliness and service at the restaurant for breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Adam

Good like it
Stayed 1 night in Dec 2024

4/10 Poor

JESUS

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Check in was easy. They gave me a room on the 1st floor. Didn’t say there was construction so Saturday at 8am hammering and drills. The bath was discustingly dirty. Appliances were disconnected and the phone in the room didn’t even work.
Stayed 1 night in Mar 2025

6/10 Okay

ALFONSO

Liked: Amenities, property conditions & facilities
.
Stayed 3 nights in Feb 2025

2/10 Terrible

Rut

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Terrible experience no coming back .
Stayed 1 night in Feb 2025

10/10 Excellent

Julio

Excellent customer service, the restaurant food is top quality with tables next to the pool. Overall was an excellent experience
Stayed 3 nights in Oct 2024