The hotel room is as good as its location. But the lobby service ( check-in / check-out , concierge staff) was disappointing and not reached the standard of Banyan Tree.
There r many worthy hotels with nice location/room/service for staying in Tianjin City ( the same price as Banyan Tree) such as St. Regis , Shangri-La.
Hawkins
8/10 (良い)
宿泊されたお客様
2016 年 7 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very Clean & Good Service
The most important aspect was the comfort of the hotel and the feeling of being home away from home.
I had to go to Tianjin for business for 2 days. Chose another hotel that had good photos of decorative room at reasonable price so booked it. Big mistake and the next day left very disappointed. Room were dirty and cruby and the staff never smiled or looked happy. Booked in at the Banyun Tree and had a great stay. Rooms were clean and fresh, well appointed and staff were very freindly and helpfull. Nothing was a problem. Highly recommend to anyone.