Can’t say enough about Tugu and its staff. They went above and beyond to make our stay incredible. We had an early flight to catch and they had breakfast prepared for us at 6am, usually not available until 7am. Highly recommend staying here.
jordan
2024 年 12 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2024 年 10 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent, But….
The hotel ground is absolutely gorgeous. The staff is outstanding! The rooms need improvements: a lot of items we had to have it fixed after check in. They were eager to fix everything and please us. AC was weak throughout our stay. Bathtub/shower drain was very slow…rooms are very dark, gloomy. Overall is a very nice hotel. The pools, statues throughout property, restaurants all gorgeous.
宿泊されたお客様
2024 年 10 月に 2 泊滞在
8/10 (良い)
CATHERINE
2024 年 8 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Un hôtel musée
Un hôtel "musée" où de magnifiques sculptures, tableaux, meubles et objets divers captivent les yeux des hôtes. Mais on ne dort pas dans un musée... On ne s'est pas senti très bien dans la chambre pourtant joliment décorée qui nous a semblé trop vaste et mal éclairée. Pour un hôtel de cette catégorie, la literie n'est pas la plus confortable que nous ayons eue. Par contre les extérieurs sont magnifiques et profiter de la merveilleuse piscine ou des transats bordant la belle plage est bien agréable.
CATHERINE
2024 年 8 月に 1 泊滞在
8/10 (良い)
Lee
2024 年 7 月 28 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Short stay at the Tugu
Beautiful hotel, grounds, beach and location a very relaxing stay. There for 5 nights which was enough for us as there was not a lot local other than the hotel facilities. Boat trips to the Gili islands where fantastic. Hired the hotels boat for the day. Great value and service during the day.
Lee
2024 年 7 月に 5 泊滞在
4/10 (不満)
Dina
2024 年 7 月 17 日
良かった点 : スタッフとサービス
Dina
2024 年 7 月に 4 泊滞在
10/10 (非常に良い)
Louise
カップルで旅行
2024 年 7 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stunning. The beach, the rooms, the service, the food. All of it, had the best most relaxing time. Felt authentic and traditional but fresh and modern at the same time. In a very quiet location but really felt no need to leave the resort. The cocktails were great and afternoon tea was a lovely touch.
Louise
2024 年 6 月に 3 泊滞在
10/10 (非常に良い)
Stephen
2024 年 6 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing service
Amazing resort that is located over a large area so you really have a lot of space to relax in. The beach is lovely and the hotel has a cool eclectic feel to it with all the Indonesian artwork that is dotted around. However the best part of this hotel is the service. Very friendly and helpful. As others point out even if you are only there for a few days the staff know all the clients names. Quite impressive. If you are looking for somewhere to relax then this hotel is very good value for money. Thanks to all the the staff
Stephen
2024 年 6 月に 2 泊滞在
10/10 (非常に良い)
Stephen
2024 年 6 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing service
Amazing resort that is located over a large area so you really have a lot of space to relax in. The beach is lovely and the hotel has a cool eclectic feel to it with all the Indonesian artwork that is dotted around. However the best part of this hotel is the service. Very friendly and helpful. As others point out even if you are only there for a few days the staff know all the clients names. Quite impressive. If you are looking for somewhere to relax (for us it was a few days after climbing Mount Rinjani) then this hotel is very good value for money.
Stephen
2024 年 6 月に 2 泊滞在
10/10 (非常に良い)
Joyce
カップルで旅行
2024 年 5 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful, serene amazing and outstanding!
The spa is outstanding, the food is fantastic and the staff is so kind.
This is a property that must be seen to believed!
Joyce
2024 年 5 月に 3 泊滞在
10/10 (非常に良い)
antonio
2024 年 5 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Memorable stay.
We just checked out few hours ago and moved to Gili Meno after a wonderful week in Tugu Lombok.We stayed at Ampenang Bungalow N.7 which was enormous,tastefully decorated,comfortable and well appointed.Two air conditioner,super king size bed,etc.The hotel grounds are like a big tropical park with trees and flowers,very well kept and complemented with numerous local pieces of arts and details everywhere.Two huge pools,one better than another .The beach is just perfect,good snorkeling few steps away,specially in front of the second pool.The ambiance is calm an relaxed. Every member of the staff made us feel very welcomed,specially at the restaurant where we found a high standard food and well priced.My wife refers to had a good massage at the spa.We had some minor problems with the hot water that were addressed promptly,also the prayer calls at the next door villa were sometimes very loud but In resume it was a memorable stay,highly recommended.
antonio
2024 年 5 月に 7 泊滞在
10/10 (非常に良い)
Herve
家族旅行
2024 年 3 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved Hotel Tugu for its cultural authenticity , staff kindness and great amenities. Highly recommended
Herve
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Geoffroy
2024 年 1 月 8 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Lovely staff. Top hotel & restaurant. Very nice stay. Recommend