Hopefully by the time you're reading this, many of the issues and suggestions we informed the owner about will have been corrected/updated! We all liked the resort as a whole and the unit space was more than comfortable for the five of us. The privacy of the living room balcony was delightful. Just as owners expectations are high that as renters we will follow the "house rules" and maintain your property as we would our own, our renters expectations are high that the unit will be clean and contain the amenities as described in the lodging description. We were more than disappointed in the uncleanliness of the unit and a number of lacking amenities.
One of the factors in choosing the unit was the first floor bedroom w/bath accessibility for our elderly mother. That being said, it would be a good idea to install a safety bar in the tub/shower as the side of the tub is quite high and is difficult getting in/out. Also, the tub is missing a stopper, making a bath impossible. Also, a towel/clothing hook on the bath door would be useful.
Surprisingly, since there is a hefty cleaning fee associated with the rental, the unit is in need of an overall good cleaning. The carpets are stained in various areas of all rooms, and have not been vacuumed behind/underneath nightstands, along baseboards or under beds. The living room has a huge dust cobweb hanging above the couch which is quite noticeable and unsightly (we left it hanging). All of the transom windows are filthy. We found several smashed bugs on some of the walls. Upon check-in, none of the sliding glass doors were closed properly, letting in warm air and bugs.
The kitchen is in need of more utensils, plus mixing and serving bowls. The toaster doesn't work properly, burning toast within seconds. The cutting/steak knives are beyond dull which makes them extremely dangerous for use. The artificial flowers should be cleaned.
We had to purchase a shower liner (room w/2 beds) as the one hanging was stained with mold/mildew, and covered with hair. This bathroom could use a towel bar, and a towel/clothing hook on bathroom door. Additionally, the toilet flush valve needs to be replaced, it squeals- loudly.
The second floor master bedroom is missing a smoke alarm. I don't think I need to explain the importance of fire safety!
Lastly, linens were provided, however, not completely as wash cloths and bath mats were missing.