This may be the worst experience I have had in my life. The hotel was dirty and did not appear as pictured. I found a mouse in the room running from the bed to the bathroom. When I approached the staff about this issue all they could do is offer a new room on the same floor. I inquired about a refund but conveniently the manager was never around. After calling back several times since to speak with someone about the issue I have gotten nowhere. Not worth anyone’s trouble. Do not stay here.
Jonah
2024 年 10 月に 1 泊滞在
4/10 (不満)
Eric
2024 年 10 月 17 日
気になった点 : 清潔度、施設のコンディションと設備
When I got home after my stay, I was covered in bug bites.
Eric
2024 年 10 月に 6 泊滞在
8/10 (良い)
James、Northampton
カップルで旅行
2024 年 10 月 17 日
良かった点 : スタッフとサービス
The staff at this facility were excellent. They bent over backwards to facilitate our travel difficulties. They let us use their dryer when our clothes were wet. They were great
James
2024 年 10 月に 1 泊滞在
2/10 (非常に不満)
Patricia
2024 年 10 月 15 日
気になった点 : 清潔度、施設のコンディションと設備
Patricia
2024 年 10 月に 1 泊滞在
2/10 (非常に不満)
Vedran
カップルで旅行
2024 年 10 月 14 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Make sure to read reviews before booking. Room was quite underwhelming, can't open windows, musty smell all over. Poorly cleaned and poorly kept. Found one of the towels with big brown stain on it. Once we were in the room and noticed all of this started reading reviews and it's all about bed bugs. Didn't notice any but also didn't stay long enough to see them. This was so terrible that I was willing to sleep in a car for the night. Will request refund.
Vedran
2024 年 10 月に 1 泊滞在
2/10 (非常に不満)
Kelley
カップルで旅行
2024 年 10 月 13 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property was not as advertised. Very bad odor & dirty.
We could not stay there. Request a refund.
Kelley
2024 年 10 月に 1 泊滞在
4/10 (不満)
Margaret
カップルで旅行
2024 年 10 月 13 日
気になった点 : 設備とサービス、施設のコンディションと設備
Please do not go here. Even if it is your last resort, go anywhere but here. I’m going to be blunt. I’m also going to be honest. I know businesses can struggle but this place is not safe or suitable for anyone. I don’t want to be that person that complains but I’m doing this to help others. There is NO excuse for how unclean this place was. When I brought the issue up to the service worker. All she could do was offer me was an email to “attempt” to get the refund back. She gave me the deposit back and gave me a half “I’m sorry”. I really hope I get the money back, if not this place should not even be allowed to run.
Margaret
2024 年 10 月に 1 泊滞在
4/10 (不満)
Wendy
2024 年 10 月 12 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The entire back walkway and stairs were crooked and stairs were small and leaning
Wendy
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
Reuben
2024 年 10 月 3 日
Reuben
2024 年 9 月に 1 泊滞在
4/10 (不満)
David、Ottawa
2024 年 9 月 28 日
気になった点 : 清潔度、施設のコンディションと設備
Thin drapes, no black out blinds. Room located at top of stairs next to noisy ice machine. Traffic noise and street lights bothersome. Beds were ok, but mismatched value village furniture was tacky. Breakfast buffet was poor, basically just bread and 2 cereals. Eggs & bacon looked unappetizing.
David
2024 年 9 月に 1 泊滞在
4/10 (不満)
Lisa
2024 年 9 月 26 日
気になった点 : 清潔度、施設のコンディションと設備
Lisa
2024 年 9 月に 1 泊滞在
2/10 (非常に不満)
Robert
出張
2024 年 9 月 21 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel obviously had a recent water leak issue, place was under construction with mattresses in hallway. Place had a musty, mildewy mold smell. Would not recommend at all. Place should be shut down and condemned!
Robert
2024 年 9 月に 1 泊滞在
6/10 (普通)
Penny
2024 年 9 月 21 日
Penny
2024 年 8 月に 2 泊滞在
2/10 (非常に不満)
Courtney
グループ旅行
2024 年 9 月 21 日
気になった点 : 清潔度、スタッフとサービス
Place was dirty, and found mouse droppings in our room
Courtney
2024 年 9 月に 1 泊滞在
6/10 (普通)
Ken
2024 年 9 月 20 日
Close to the ocean, but no internet or tv for the 2 days i stayed there
Ken
2024 年 9 月に 2 泊滞在
6/10 (普通)
Fred
出張
2024 年 9 月 20 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Could use a little TLC.
Fred
2024 年 9 月に 1 泊滞在
6/10 (普通)
Nora
カップルで旅行
2024 年 9 月 15 日
Windows don’t open, no napkins in breakfast area, musty room. Overall kind of tired.
Nora
2024 年 9 月に 2 泊滞在
8/10 (良い)
Efren
出張, 小さなお子様連れの家族旅行
2024 年 9 月 13 日
良かった点 : スタッフとサービス
Improve the breakfast service and keep a good mainteinance of the place, some areas looks faded
Efren
2024 年 9 月に 1 泊滞在
8/10 (良い)
James
2024 年 9 月 12 日
James
2024 年 8 月に 1 泊滞在
2/10 (非常に不満)
Ashley
ペット同伴の旅行, 家族旅行
2024 年 9 月 11 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Terrible booked n paid on line drove 3 hrs arrived told we had to pay 300 deposit thank god we had it buf only had cash then told we had to pay with card it was too late to go to a bank to deposit what was requested ended up sleeping in a small car after 5 serguriesn had to go thru this site to get my 180 back still cant get thru absolutely disgusted
Ashley
2024 年 9 月に 1 泊滞在
4/10 (不満)
Janet、Ottawa
2024 年 9 月 2 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The only light in the room was the overhead light with the switch at the rooms entrance. No bedside tables, lamps or any other light in the room so I needed a flashlight to go to the bathroom during the night. I could not read in bed as I like to do so my stay was poor. Bed comfortable but that’s it. Beautiful view from room but window did not open and room hot and stuffy.
Janet
2024 年 9 月に 1 泊滞在
8/10 (良い)
Bonnie
カップルで旅行
2024 年 9 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The staff was very helpful and the breAkfast was much more than Continental. It included scrambled eggs, potatoes, and bacon. However the WiFi was not working properly. Connectivity was good but Internet was prohibited. I don't know if this was a temporary problem or a recurring problem.