2/10 (非常に不満)
Thomas
2022 年 6 月 28 日
気になった点 : スタッフとサービス
Horrendous
Hotel was closed when we arrived despite paying them in advance,this caused alot of inconvenience as we had planned a trip including hire cars,it was raining really strong and roads aren't the safest,when we eventually managed to contact the hotel via phone (as we couldn't find it)they told us it wasnt open yet,im not sure if its even been built yet,we had to spend time looking for a different hotel and contact hotels.com and ask for a refund,still waiting for the refund.
The worst experience iv ever had using a pre-booking site
Thomas
2022 年 6 月に 2 泊滞在