Please do not make a reservation and expect it to be honored. No matter if you have the reservation number, date the reservation which was made four months in advance, picture of the reservation details and amount paid; your reservation will not be honored and you will be forced to sleep in your car for the first night of a MAJOR CONFERENCE IN SAN JOSE.
The clerk will be higher-than-high, incoherent, incompetent, and unwilling to complete or understand simple tasks to include issuing keys for the two rooms that were already reserved stating that he only has one room available…but then asking if you would like a room on the second or third floor. When questioned regarding the availability of two rooms (which were reserved), he then decides they’re unavailable and will not provide ANY ACCOMMODATION.
Anywhere but here.
Barbed wire along the fence…cherry on top!