2/10 (非常に不満)
Z'Andreia
家族旅行
2024 年 11 月 15 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Idk what anyone on here who gave this motel a good rating was thinking. I swear they have to be staff leaving fake reviews because this is absolutely the most disgusting display of a hotel I have ever seen in my life. Upon driving up my family and I were already a bit weary. It just felt off. Once we arrived the front reception looked like he rolled out of bed and fell into work. The room itself was the dirties I’ve ever seen. The ceiling in the bathroom shower was falling down and there was mold everywhere. The beds had stains all over them. The smell of the room was unbearable. You literally could barely breathe because it was so thick with the aroma of cigarette smoke. The car parked in front of the room was broken into and the car radio had been pulled out of the car. We reserved 3 rooms but only looked at one and demanded a refund. There was absolutely no way we were staying there. Luckily we found another place to stay. When we arrived at the Hampton Inn they told us that the Red Roof was like a shelter. That the staff and other people actually live there. They said they don’t even know how that place is still operating. TO ANYONE LOOKING TO LODGE I URGE YOU PLEASE DONT WASTE YOUR TIME OR YOUR MONEY. No one should stay in these horrible conditions. THIS ESTABLISHMENT SHOULD BE PUT OF BUSINESS. And to management, your apology is unnecessary because you should be absolutely ashamed of yourself for having such little care and concern for your customers!