This property was very dirty and unkempt. The paint is chipping on closet doors and around all knobs, handprints on doors, dirt on the floor in numerous places, lampshade was ripped, couch pillows were pilled and linty, no drain plug in master bath, the guest room mirror had not been cleaned, there were 2 earplugs and a cocoa puff next to the nightstand in guest bedroom, soap scum on both bathroom walls/tiles, the master bath light blinks from dim to bright continuously, and the dryer made an awful squeaking noise. I complained right after we arrived and the management company asked if I wanted them to send a cleaning lady over. NO. I wanted it to be clean when I arrived. We arrived on a Saturday and on Tuesday after my complaints, they offered to either refund me the cleaning fee or I could vacate and receive a refund for the remaning balance. I chose the latterboffer and went to the building manager (different company than the condo manager for this unit) and they were able to put me in a MUCH cleaner and up to date unit. This unit was extremely dated except for the kitchen and just overall dingy and not welcoming at all.