Full disclosure, i am an owner and manager of a vrbo property
We booked this property in late December during the holidays. A month before our arrival, I get an email from Rick stating that I had not sent an email back with the guest names and age. He proceeded to tell me that if if didn’t complete that process within 24 hours, he would cancel my reservation. A simple email to remind me of my oversight would have been sufficient. Spokane reached 100 degrees the week we visited. We checked out of our Cour D Alene tenral at 11am and we asked Rick if we can check in early. As expected, Rick said no and asked us to wait until his cleaning crew completed the job. Rick has a very strict checkout time at 10:30am. In my experience owning and managing a vrbo with houses bigger than Rick’s, Is that I can have the house ready in 3 hours after the checkout time. Rick was non-responsive all the way to check in time. I kept asking if the house was ready knowing the cleaning crew could have been done early. I always let my guest check in early, but he made us wait until 4pm. Rick never asked us if we needed anything nor he checked in with us during our stay. We decided not to ask him for anything else due to his rude behavior. Rick might get good reviews because he promises a $50 voucher for one of his rental properties in the future if you leave a review. Least to say, I will never ever book another property that Rick owns. The house is super small, has a ton of confusing outlets with extension cords (fire hazard), he doesn’t provide any tubes or anything fun to enjoy the river. The house is far from downtown (which he states), but you can find much better properties in town. You can also find better responsive owners that care about their guests. Lastly, Rick puts a ton of restrictions on what can be done around the house. 1) air conditioner can’t go below 72 because it might freeze. If it’s 100 outside, there’s no way the unit will freeze. 2) strict septic tank, so you have to be extremely careful 3) house pictures are much better than the actual house. His rules are rigid and you better comply or he has a list of fees he will charge after the trip. Good luck!