All guestrooms at Ingenia Holidays South West Rocks feature thoughtful touches such as furnished balconies and air conditioning, as well as amenities like free WiFi.
Bed was so comfortable. Cabin was clean, neat and well appointed.
Gate on verandah so pets cant wander off. (We had a cabin allowing our dog.)
Staff helpful and courteous.
Will definately stay again!!
Darrell
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
Michelle
カップルで旅行
2024 年 10 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location and super helpful staff . Would go there again!
Michelle
2024 年 10 月に 2 泊滞在
8/10 (良い)
Charry
2024 年 9 月 25 日
良かった点 : スタッフとサービス、施設のコンディションと設備
We liked the resort, but the cabin wasn't so clean.
Charry
2024 年 9 月に 1 泊滞在
10/10 (非常に良い)
Chelsea
2024 年 9 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Tidy compact cabin that was great for what I needed it for. The park feels safe and secure and all obeyed speed limits. Bed was comfy and the interior felt well insulated, cabin was clean but with normal wear and tear and an oldish tiny bathroom thats possibly soon due for a reno but does the job. I found mobile reception patchy (optus) and wifi slow, just for anyone else needing to work while there.
Chelsea
2024 年 9 月に 1 泊滞在
6/10 (普通)
Danielle
家族旅行
2024 年 9 月 15 日
良かった点 : 清潔度、スタッフとサービス
The accomodation inside the property was fantastic. On the outside the was a fire place not functioning, the BBQ didn’t work(we did get maintenance to have a look and they managed to get a section of the BBQ working) and no outside lights were working. We did mention this to the office on the way out and they were defensive and not very polite when these were raised.
The disappointing thing about it all was is that they knew about the issues. They contacted us during the week about our checkin details and could have explained these things. Even when we checked in they still did not mention the issues.
There was nothing on the details when we booked through hotels.com either to allow us to make a decision either.
The park it’s self is great, the accommodation was fantastic it was just disappointing that we paid good money and were let down by these few things that could have easily been communicated by many people with plenty of opportunities.
Thanks
Danielle.
Danielle
2024 年 9 月に 2 泊滞在
10/10 (非常に良い)
Anthony
カップルで旅行
2024 年 9 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, friendly staff and wonderful cabin. Would recommend
Anthony
2024 年 8 月に 1 泊滞在
8/10 (良い)
Robyn
2024 年 9 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Robyn
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Stephen
2024 年 8 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stephen
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Matthew、Glenwood
小さなお子様連れの家族旅行
2024 年 8 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice location, short walk from the main area of South West Rocks. The place itself is fantastic, super for little ones and well maintained.
Matthew
2024 年 8 月に 2 泊滞在
10/10 (非常に良い)
Carolyn
カップルで旅行
2024 年 8 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our cabin was amazing
Carolyn
2024 年 8 月に 5 泊滞在
10/10 (非常に良い)
Elyse
小さなお子様連れの家族旅行
2024 年 8 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved our short but sweet stay at South West Rocks. The lady that greeted us when we arrived & left was so lovely. It’s close to town.
The grounds and cabin were clean and well kept.
They have amazing amenities.
We are already planning our trip back for when our 6 month old is a bit older and can play in the water😍
Thank you!
Elyse
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Michele
家族旅行
2024 年 8 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved one way traffic, peaceful with wildlife roaming so close, whole area was clean and tidy. Only disappointment was no fresh towels during our 5 day stay and no replenishment of coffee/tea. No biggy though and looking forward to next time we visit.
Michele
2024 年 8 月に 4 泊滞在
10/10 (非常に良い)
William
2024 年 8 月 7 日
良かった点 : 清潔度、施設のコンディションと設備
Our cabin was very clean and spacious. Everything provided and everything worked. Hoping to have a couple of days more soon
William
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Vicki
家族旅行
2024 年 8 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Vicki
2024 年 8 月に 1 泊滞在
10/10 (非常に良い)
Louise
カップルで旅行
2024 年 8 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Extremely comfortable and clean cabin with all necessary equipment for an easy stay. Very comfy bed.
Louise
2024 年 7 月に 2 泊滞在
10/10 (非常に良い)
Steve
2024 年 7 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our river front cabin was lovely, clean and quiet. Really comfortable beds. Great location and facilities
Steve
2024 年 7 月に 3 泊滞在
8/10 (良い)
Nick
2024 年 7 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nick
2024 年 7 月に 3 泊滞在
6/10 (普通)
Merlene
カップルで旅行
2024 年 7 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
The park is on a river which is nice. It has a boat ramp and fish cleaning facilities which is handy. It was also very clean. My biggest gripe is the room sizes. I was in a two bedroomed cabin but we had to walk sideways at the bottom of the bed as there was so little room. There was also insufficient room in the bedroom for a suitcase which had to be left in the lounge.
Merlene
2024 年 7 月に 2 泊滞在
8/10 (良い)
Linda
小さなお子様連れの家族旅行
2024 年 7 月 17 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Wonderful facilities for childten
Linda
2024 年 7 月に 1 泊滞在
8/10 (良い)
Jan
家族旅行
2024 年 7 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The cabin was nice and clean. Very comfy bed with warm doona. It’s useful to have a full sized fridge and stove.
Access to the free wifi was a bit hit and miss, but that could be standard for the area.
I received an email after business hours on the evening prior to our booking, stating I hadn’t paid for the cabin. I discussed this with the staff upon arrival. Apparently any money paid to Wotif prior to the arrival date isn’t credited to Ingenia until the first day of the booking. This is stressful and confusing. Surely there is a better way for the transfer of payment to take place.