スミスビル ホテル

「we stayed there many times previously and this time was the worst one. The receptionist was not friendry when checking in. The bathroom door creaked. The shower was very weak. The room was facing the entrance and smork from smorking people got into our room. 」

「禁煙室のはずがタバコ臭く、即座に部屋の交換を要求したところ、空きなしとのことでやむなく他のホテルへ変更。その後支払済代金のrefund交渉を行なったが、全く誠意が感じられない対応。二ヶ月以上メールをやり取りし、最後までホテルからは返金なし。部屋の雰囲気、受付は対応が良かったのに、カスタマーサービス及びオペレーションマネージャーの事後対応に不愉快な思いをしました。仮にもシェラトンを名乗っているのに、非常に残念。 」

「Friendly」

「The parking lot was icy, but it's understandable given the weather this area has been experiencing. The room is amazing . . probably the best in which we've ever stayed.」

「すぐ近くに美味しいイタリアンの店があり、まんぞくです。」

「テレビがスイッチは入るが画像がまつくらなのを報告して　部屋を変えてもらった　築年数はかなり経っていて状態は悪い　でもバスタブは清掃されているからゆっくり湯船を使えたし　水圧は十分　スタッフがフレンドリーです　近隣スーパーで買い物して部屋の冷蔵庫に保管して電子レンジも使えるので　外食する必要なし　周辺レストランは色々あります　バス停も近く便利」

「Aquecimento com variação de temperatura ,uma hora ficava quente em outra um gelo. Cafe da manha é simples mas bom! Os funcionarios sao gentis e atenciosos 」

「部屋は広く、必要な設備は揃っています。ただ、共用スペースが若干不潔」

「バスタブの栓が機能しないのでレセプションに報告したところ直ちに専門家を派遣して解消してくれました。我々が必要とするものをすべて備えていました。」

「It’s was clean and the room looked to be updated recently. The mattress was a little too soft for our liking 」

「We love the Capri Inn. It is clean and comfortable. We always stay there when we are in St. Catharines. 」

「June 10-12 and we wanted to stay longer but this was part of a Niagara trip. We love this resort, 100%. The staff were top notch customer service, the room was comfortable for 5 of us, the view was amazing and relaxing from the kitchen looking out to sitting at the fire pit to walking the beach and playing games. It was a down time so the resort was very quiet and peaceful. Everything was amazing, we just wished we booked or planned for more time. There is a cute town Port Colborne close by with...

「We were travelling from a far distance and this was an emergency trip. We foung this motel which more than met our needs. It was meticulously clean and the owner was very nice and pleasant. It was quiet and we agreed that we could stay there if travelling to the area again. It is not a fancy but we enjoyed the quiet as well. The motel sits away from town, but has a restaurant which unforutnately time worked against us and we did not use it, but it looked very inviting. There is also a gas...

「Staff aren't rude but aren't friendly. Pool area should have some heat. Stingy with towels and toilet paper. Otherwise we loved the view and the hotel! Tv sucks!! 」