We had multiple issues in our unit and nothing was ever done about it. Broken door latches, broken couch, things not working right. Property manager didn't care to fix them.
Andrea
2024 年 3 月に 28 泊滞在
2/10 (非常に不満)
Andrea
2024 年 5 月 4 日
気になった点 : 施設のコンディションと設備
Andrea
2024 年 4 月に 28 泊滞在
10/10 (非常に良い)
Amy
家族旅行
2024 年 4 月 25 日
良かった点 : 清潔度、客室の快適度
Our family trip was for a memorial. We needed a place to be together without being too cramped. This apartment was beautiful and clean. It was everything we had hoped for! Will definitely return!
Amy
2024 年 4 月に 4 泊滞在
8/10 (良い)
Asaph
2024 年 4 月 14 日
良かった点 : 清潔度、施設のコンディションと設備
Great experience
Asaph
2024 年 4 月に 2 泊滞在
4/10 (不満)
Renate
2024 年 4 月 13 日
良かった点 : 施設のコンディションと設備
The service was not good. I would be asked the same question many times even I had answered them. Also they called because they couldn’t find the fob when I had put it back into the black box. It does not sound very organized.
Renate
2024 年 4 月に 2 泊滞在
2/10 (非常に不満)
Emily
小さなお子様連れの家族旅行
2024 年 4 月 13 日
The actual spot was nice but the management was horrid. When we arrived we noticed one of the beds was broken. We immediately emailed management and sent a picture which they acknowledged. Since it was moments after check in it obviously wasn’t us. Two weeks later we were informed we were being charged $25 for breaking the bed. From that point on they were impossible to contact. Multiple emails later, a few phone calls no one ever got back to us and we are out $25. It’s only $25 but it’s the principle of the matter. During our stay we were immediately responded to. Since then, not one single email or call was responded to.
Emily
2024 年 3 月に 1 泊滞在
8/10 (良い)
Shan
家族旅行
2024 年 4 月 12 日
良かった点 : 清潔度、客室の快適度
Amazing apartment with many paperwork
Amazing apartment in the centre of Smiths Falls. Only issue is that this apartment has a very strict rule with ID check, not only two pieces of photo IDs, you also need to give a photo of you holding your id. Given the fact of cyber scams nowadays, it only takes one data leak to lose your identity. The hotel also charges $200 fee as deposit, won’t cancel the charge but only do refund after a few reminders 11 days. Not very friendly and convenient in nowadays hospitality world.
Shan
2024 年 3 月に 1 泊滞在
10/10 (非常に良い)
Karen
2024 年 4 月 5 日
Karen
2024 年 4 月に 2 泊滞在
8/10 (良い)
Robert
2024 年 3 月 31 日
良かった点 : 清潔度、施設のコンディションと設備
Nicely renovated suites but in need of co.etion like bedroom ceiling fixture not there, the main door is very are to operate
Robert
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Allyson
出張
2024 年 3 月 22 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Great place very clean! Seems to be very newly renovated
Allyson
2024 年 3 月に 4 泊滞在
10/10 (非常に良い)
Juan
家族旅行
2024 年 3 月 18 日
良かった点 : 清潔度、客室の快適度
Very nice place
Easy access location, close to restaurants and shops, comfortable spaces, 100% recommended
Juan
2024 年 3 月に 2 泊滞在
4/10 (不満)
Anne
出張
2024 年 3 月 17 日
気になった点 : 清潔度、客室の快適度
Read the fine print !!!!
Anne
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Charles
2024 年 3 月 4 日
良かった点 : 清潔度、客室の快適度
Charles
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Robert
2024 年 3 月 1 日
良かった点 : 清潔度、客室の快適度
The whatsapp and paypal payment had me really worried this was going to be a scam. But, besides the fact there is no person to talk to, everhtbing else was amazing.
Check in was smooth, i got my depoait back, and it was an amazing deal compared to anywhere else. Highly recommend.
Robert
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
Andrea
家族旅行
2024 年 2 月 29 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The staff are very polite and accommodating. Rooms are kept clean. Very welcoming atmosphere.
Andrea
2024 年 1 月に 28 泊滞在
10/10 (非常に良い)
Elizabeth
2024 年 2 月 19 日
良かった点 : 清潔度、施設のコンディションと設備
Elizabeth
2024 年 2 月に 2 泊滞在
8/10 (良い)
Carolyn
2024 年 2 月 13 日
Carolyn
2024 年 2 月に 1 泊滞在
8/10 (良い)
Kathy
2024 年 2 月 10 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Apartment was great for the week - very comfortable and clean. Could have supplied a few more essentials in the kitchen (a clean sponge & another dish towel) but it was fine overall. Only real downside was the awful chemicals they used to clean the hallway floors everyday. They were unbearably strong & you could not escape the smell inside the apartment.
Kathy
2024 年 1 月に 7 泊滞在
10/10 (非常に良い)
Kristina
2024 年 1 月 30 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Stayed here a few times now . Love this place it feels like home away from home . Nice to be able to cook normal meals and have a great work space . Will be back
Kristina
2024 年 1 月に 5 泊滞在
10/10 (非常に良い)
Andrea
2024 年 1 月 9 日
良かった点 : 清潔度、施設のコンディションと設備
We really like the management at this building. Very kind and takes the time to listen.