4/10 (不満)
Tyrone
家族旅行
2024 年 4 月 12 日
良かった点 : 清潔度
気になった点 : 設備とサービス
The room completely met expectations. The problem was we did not have access to the clubhouse/hot tub/laundry as the key card did not work. The text string with the Vacasa staff could be great material for a comedian. Very nice while completely incompetent relative to solving the problem. Round and round over our 10 day stay telling us what we should do to solve it, such as telling me multiple times to contact the HOA who told us they could only deal with the owner. Or that we may be at the wrong clubhouse (we were not). Whatever the owner is paying Vacasa is too much.