When I arrived at this hotel, the room was dark, cramped, and had limited technology available and not what I had originally viewed online. When I told them that the room was not adequate and that I would not be able to stay, they refused to refund even part of the cost. I offered to pay for the first night, even though I did not stay there, they refused this offer as well. Do not expect to get what you see online. Very disappointed that they were so difficult to work with.