Dear Jaz Mirabel Team,
I wanted to express my heartfelt thanks for the incredible experience we had during our recent stay at your hotel. From the moment we arrived, I was impressed by the warm and friendly welcome from your staff. Although there was a mix-up with our room, the check-in process was still smooth and efficient, and I immediately felt at ease. A special thanks to Front Office Manager Ali, who promptly resolved the issue and even offered complimentary restaurant invitations as a gesture of goodwill.
The room was immaculate, well-appointed, and provided all the comforts we needed for a relaxing stay.
I also wanted to highlight the exceptional service provided by one of your team members, Eslam saber, at the restaurant. He made our experience even more memorable, especially for my two boys, who felt welcomed every time they walked in. I wish we could find people like Islam on all our holidays.
Thank you once again for making our stay so memorable.