The best hotel service I have ever got! Their staff is so friendly and considerate. I was serviced with hot tea and tangerine during check-in. And the front desk staff gave me a bottle of warm water every morning when I passed through the lobby. The location is excellent and within walking distance to all the must-go-to spots. I will definitely come back to this hotel!
宿泊されたお客様
2020 年 1 月に 3 泊滞在
10/10 (非常に良い)
Woon Kwan
出張
2020 年 1 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Woon Kwan
2020 年 1 月に 1 泊滞在
10/10 (非常に良い)
Nicole
2020 年 1 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Visiting from Los Angeles USA- I love this hotel!
Amazing staff! Urban hit rooms + hotel. Breakfast was such a nice treat each day. The staff was so helpful and kind. They were able to call taxis for us and show us where to explore. We got an extended late check out for an extra fee which was worth it before our long flight to Los Angeles. Location is great. Within a few miles to the Bund, Yu Garden and more. I would stay here again and again.
Appreciate the friendliness of the reception staff. Genuine in their service
Wee
2019 年 11 月に 4 泊滞在
10/10 (非常に良い)
Michael Ka Chung
出張
2019 年 12 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Michael Ka Chung
2019 年 11 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
カップルで旅行, グループ旅行
2019 年 11 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The service from the staff was good. The room is a bit small for 2 big luggage. Breakfast at level 6 was good with a nice interior filled with natural sunlight.
宿泊されたお客様
2019 年 11 月に 3 泊滞在
6/10 (普通)
Jonas
出張
2019 年 10 月 9 日
良かった点 : 施設のコンディションと設備、客室の快適度
Not giving value for money
A cute boutique hotel with a an ok location. The rooms are spacey and clean, with a nice atmosphere.
However the price for a double room w/o breakfast is far too high. I stayed at much better hotels in Shanghai at this price level. Als the reception feels like a messy coffee shop with stuff everywhere. It doesn't give you the welcome feeing you want at a "cozy" boutique hotel.
Convenient place to live in. Close to subway and many food choices nearby
宿泊されたお客様
2019 年 7 月に 2 泊滞在
10/10 (非常に良い)
jayun
2019 年 7 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
jayun
2019 年 6 月に 3 泊滞在
8/10 (良い)
eunjung.shin、seoul
出張
2019 年 7 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
위치도 좋고, 방도 깨끗하고 좋았습니다.
다만.. 근처에 악기사가 있어서.. 누가 계속 트럼펫을 부는지...... 낮에 잠시 쉬려는데 그 소리가 넘 거슬렸어요..
eunjung.shin
2019 年 6 月に 3 泊滞在
10/10 (非常に良い)
Thanakorn
2019 年 5 月 18 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Thanakorn
2019 年 5 月に 4 泊滞在
4/10 (不満)
Mr.Bernard
出張, カップルで旅行
2019 年 5 月 2 日
気になった点 : スタッフとサービス
Front couldn't find our booking, wait for long time to understood and the room was not ok as we expected
Mr.Bernard
2019 年 4 月に 1 泊滞在
8/10 (良い)
Michael Ka Chung
2019 年 4 月 30 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Overall is good, training is needed
front desk services is excellent, room is clean. For specifically 5/F that I stayed for a week, there are discrepancies found which is not just once, i think it is kind of training / standardization issues:
tea bags are not filled for 2 days, window was opened but without closing the insert-free screen, cups used was not cleaned for 3 days
The above are experienced for my last stay, and comparing the standards that received from previous.