Overall, the cabin is great for large groups and it’s location is great with proximity to both Gatlinburg /Pigeon Forge. Although Justin was quick to reply to our messages, we did encounter some issues with the property. The outdoor firepit was broken which was disappointing considering that it was a must have for us when searching for our rental. We were traveling with 12 kids all of which were looking forward to doing smores by the fireplace during our winter stay. Additionally, there was a leak on the main floor that caused water to enter into the downstairs bunk room where the girls were staying. Two planks fell from the ceiling in the middle of the night caused by the water. Luckily, no one was harmed but an iPad that the planks fell on caused the glass screen to shatter. We also had an issue with the drainage in the kitchen but a tech was sent out and that issue was taken care of quickly. Keeping in mind the large groups the cabin holds, more towels should be provided as well as a mop and some cleaning solutions to assist with cleaning during stays. A deep cleaning of the property would also be recommended. Although appearing clean when entered, we did a sweep of the handrails with baby wipes upon entering the cabin, and were surprised at the amount of dirt that came off them. Lastly, one of the arcade games seemed to have tech issues and would power off spontaneously and the air hockey table had disks stuck in the table which prevented us from being able to use it.