2/10 (非常に不満)
Karen
2025 年 1 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Please read this as the property does not disclose that there is loud, vibrating, wall shaking music 24/7 from the beach bars below. I didn’t know this and I booked 2 nights. The first night was awful. When I complained they agreed to refund me part of my second night there. They should have refunded my entire stay. And Expedia was no help because the hotel didn’t respond to them about my complaint so there was nothing they could do. And the hotel knew this so they just don’t respond. Nice folks but they need to be more transparent in their advertising.
Karen
2025 年 1 月に 2 泊滞在