Unfortunately, our stay at the Chatham Square Garden Apartment was quite disappointing. The garden home we rented had an overpowering, musty odor that made it uncomfortable to breathe and difficult to sleep. I've stayed in garden apartments before and never encountered a smell this strong. This odor significantly affected our vacation in Savannah, as we avoided the home as much as possible.
We notified Lucky Savannah of the issue on our first night, they responded the next morning. We were appreciative of their courteous and attentive approach. However, despite this, they were unable to provide a satisfactory solution. Maintenance was sent to the apartment that day to address the issue, but their attempt to mask the odor with an air freshener was unsuccessful. However, they successfully resolved a separate internet issue, for which we were grateful.
Additionally, the home desperately needs a deep clean and refresh. The baseboards were filthy, the garden area was overgrown and not cared for, and too much furniture crowded the space, making it feel cluttered and even more uncomfortable. The furniture also smelled musty.
We discovered that the property's visitor logbook contained reviews from previous guests who had similar experiences with the smell and maintenance issues. This confirmed that our encounter was not an isolated incident.
Overall, although the location was excellent, we cannot recommend this location based on our experience and would not stay here again.
