Overall- Pacifico is a nice complex, our unit was overall very nice aside from the things listed below.
AC - they don't let you adjust it. They say they keep it at 75, felt much hotter at night. We complained and were then told we could put it at 71 at night - that would work for us. Only we lost power and the thermostat had a screen we couldn't get out of to change the temperature. Then we were told the owner changed it to 70. That would have been fine, but we came back at almost 10pm and it was 77! It got better as the week went on, but it was a pain to deal with.
Beds - very hard! They have pillow tops but they sink right down and feel like sleeping on a wood plank. They don't have blackout curtains, so it gets light in the rooms early.
Couch- sinks a ton when you sit, not too comfortable (we are thin people, so it wasn't due to weight). The other wooden chairs and tables are very nice.
Kitchen - well stocked with pans etc, but the counters needed to be cleaned prior to guests arriving. The fridge has a broken piece on one shelf, it still works, just be careful.
Free shuttle - difficult to get the schedule, we just wanted to take it to the beach (we didn't want to use the beach club). First they said it changes weekly and they didn't have it, then we needed a reservation, but finally they gave us the schedule. What a hassle.
Location - good, easy walk to Coco Beach restaurants. Coco Beach is ok, but surrounding beaches are nicer.
Pools - very nice, with a big