What a disaster! If you’re interested in working with a company that ruins vacations, you’ve found the right one! They took our money upon booking but never followed through with any check-in information. Numerous calls and messages through VRBO (both from me and VRBO themselves) got us nowhere. It wasn’t until we spent a significant portion of our short stay in Florida tracking down their main office (which was empty) and called the emergency number on the front door did someone with a rather short attitude pick up - asking us what we wanted and why were we calling them. After explaining the issue (no check-in notification(s)), they tried to dismiss us, stating they sent that to us weeks ago-which was a lie as we booked a day or so earlier. Check-in was at 4 pm, and we had nowhere else to stay. When we finally received the check-in details, the house was not ready. We didn’t have a somewhat clean property until 6 pm that night (cigarette butts on the porch, the pool was dirty, various damage). The cleaning company did what they could, but the property management company failed to take the appropriate steps to ensure the active VRBO listing was ready. They offered to pay for dinner while the cleaning company finished, but we had our dog and were exhausted after a day in the sun. I couldn't imagine going through this with kids or as a multi-family vaca.This is a fair warning to anyone coming in from out of town: stay away from Mobi Beach Rentals and their 14 properties.