サパ マーケット ツアーとアクティビティ

スタッフさんの対応などとても親切で丁寧でした。 設備の不満を言えば、部屋に座ってくつろげるイスが無いのと、スマホなどの充電器を繋ぐのに良い場所(デスク上とか)にコンセントが無いことですね。 朝食の場所が近くのグループホテルへ行かなくてはいけないのがちょっと面倒でした。 でもツアーの手配なども迅速で丁寧にしていただき、満足でした。 お世話になりました。

The hotel is clean, placed central in Hanoi city, with helpful and nice staff! Jennie, the hotel manager, helped us organizing a trip to halong bay, and was really helpful othervise. Great facilities, with breakfast included. Big rooms - tv with movie channels, large beds, and aircondition. It's our first time in Vietnam, and we ended our trip up north. Royal palace hotel was a great end to our trip. We'll be back!

The room assigned had a problem with the noise came from the bathroom , something like water flushing, annoyed me for an entire night which made me awake almost all the night. The room was changed to more comfortable room upon my request. Other than this issue, I had good experiences as all staff were attentive and gave us excellent services.