The service was excellent and the team were incredibly helpful and always followed up. Gardens and landscaping amazing and heated pool area a real bonus. Beach area needed to be cleaned as plastic bottles, garbage and construction waste dotted along the front of the hotel beach area.
iain jeremy
2021 年 12 月に 5 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2021 年 7 月 17 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Was OK. Service, at a 5-start level, was lacking. Only one staff - Cedric - went out of his way to be of service. Not sure I’d spend the money again.
宿泊されたお客様
2021 年 7 月に 4 泊滞在
10/10 (非常に良い)
Kathryn
グループ旅行
2021 年 7 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very nice stay; great spa. Blah food
The hotel was lovely. The room was spacious with comfortable beds and was in great shape. The pools were nice and surprisingly uncrowded for the size of the resort and the number of guests we saw. The family/shaded pool does need a little TLC (missing tiles, some overgrown areas), but it did not take away from an overall pleasing poolside experience. The staff were courteous and prompt to help, but not all spoke English. With phone translation and basic Chinese it all worked well. The spa was incredible and we went twice during our four night stay. The least impressive aspect of the stay was the food. Overall it was quite overpriced for the quality received. I know that hotels have high food prices and I expected it, but then I also expect commensurate quality. This did not really happen and we ordered takeout once we knew we could do that instead. The beachside buffet and the breakfast were the exception to this; both were lovely. Overall we had a great time and would stay again.
Kathryn
2021 年 6 月に 4 泊滞在
10/10 (非常に良い)
HYUNSOO
家族旅行
2021 年 3 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
이번 하이난 세인트레지스 산야는 모든 면에서 아주 만족스러운 여행이었습니다^^
HYUNSOO
2021 年 3 月に 1 泊滞在
10/10 (非常に良い)
Sid Ahmed Islam
2021 年 2 月 22 日
Sid Ahmed Islam
2021 年 2 月に 2 泊滞在
10/10 (非常に良い)
Bruce Allen
2020 年 11 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very enjoyable
Bruce Allen
2020 年 11 月に 4 泊滞在
8/10 (良い)
jing
家族旅行
2020 年 11 月 15 日
良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
jing
2020 年 11 月に 2 泊滞在
10/10 (非常に良い)
Nan
2020 年 11 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The whole room area is excellent and balcony view is very enjoy
Nan
2020 年 11 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2020 年 8 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
a nice trip
Very nice hotel and fantastic experience.Thanks very much