I loved this hotel, so Beautiful and room was very nice. Horrible part, staff! We had no towels in the room. No staff around to provide. I called the sister hotel, Casablanca, and the girl that picked up had the AUDACITY to tell me she couldnt do anything about it and would not bring any to me. She said if I wanted them, i would have to go to them to pick them up myself! Horrible customer service, you could tell on how she spoke to me she really didnt care, sad the staff was so lazy and stupid. But the hotel was beautiful.