Where do I begin! First of all we were never told that we would have to climb 6 flights of steps to get to our unit (imagine doing that with 50 lbs of luggage). When we finally got up there the living room furniture was stained and disgusting to where we couldn’t even sit on it, and when I reached out to the host they just sent two sheets up to cover it. When we showered we could only shower one at a time despite there being two showers because we had to allow the water pressure to build back up in between showers, which took about 20-30 minutes. We stayed there during the time that hurricane Fiona decided to hit, which caused us to have to deal with heavy winds and rain. When it rained it leaked through the sky light in the entry way, through the walls in all the rooms and one of the closet in one of the bedrooms. Leaving huge puddles of water everywhere. When I reached out to the host my messages went unanswered. When they turned off the electricity to the island we did have a back up generator but that only lasted for about 12 hours leaving us in the dark and with no water for 24 hours. Because of the storm we were stuck there until we were able to get a hotel, which wasn’t until Monday and by then we were due to leave the property anyway. During this time not once did the host or property manger check on us. I sent numerous messages and they all went unanswered. Now I understand that they were dealing with the mess from hurricane Fiona as well, but when you have people who are staying in multiple units that they have paid thousands of dollars to rent and a hurricane just so happens to make landfall you would at least check on them. Especially if you know that your units and generator isn’t up to par. To say that our stay there was horrible is an understatement. And when I sent a message Monday morning telling them that we were checked out and that we left a few unopened groceries behind they just said that it was ok and that housekeeping will take care of it. Never acknowledging any of the previous messages that were sent or offering any type of refund for our stay. All I’m going to say is rent/stay at your own risk.