I wish the reviews I’d read before booking were more honest. I ended up cancelling 4 hours after arriving at the property, and having to lose the cost of 2 nights just to get out, and scrambling to find another hotel for the night.
The location itself has a funky smell, and is falling apart. Everything from the bedding to the towels is subpar. Initially I thought that was fine, for the low cost, but the icing on the cake was that the toilet didn’t flush.
Staff was friendly trying to fix it but it just didn’t work and they couldn’t move me to any other room with functional plumbing. Their online policy only states one night fee for last minute cancellations (even including cancellation due to their own plumbing issues) but they actually charge for 2 nights- beware.
Also, if you don’t know San Jose, this is an area prone to high cockroach infestations. They’re just there, not much can be done about them. I was really careful to keep my food/belongings sealed up so I didn’t get any hitchhikers.
I come to San Jose a lot for work and will absolutely be avoiding this hotel.
On the positive side, the location is good for walking downtown or to the local restaurants.