Sadly even though there was a better room available they didn’t offer an upgrade, even though we were probably the last people to check in for the night, and there was atleast one nicer room available. The bed and pillows didn’t seem to be of a quality of a hotel that I would rate excellent and the noise from the room above us was very audible. For breakfast we ordered fresh orange juice from the room service and a fruit dish, but the juice was not a fresh pressed juice and the fruit was quite bitter. Overall the staff was nice and the accommodation was clean, I just wouldn’t give it an excellent rating due to the room comforts lacking and the noise factors.