By far the worst hotel we have stayed at. This Motel 6 “Holiday Inn” is not up to IHG Standards.
We were in line to check in and a few customers in front of us was complaining to the staff members about their stay and that should of been a red flag and it got us concerned but we still continued to give it a try.
Checked into our Suite”Top Floor” additional Bathroom and upon walking in, the smell was horrendous and not pictured like in the website, there was no additional bathroom that we paid extra for…Went to front desk and asked if we got the wrong room and they said no it’s the correct room and we asked about the additional bathroom and they said they don’t have rooms with 2 bathrooms. We said Okay our mistake, Went to our room & spoke with the housekeeper and asked her and she said 2 of the suites have two bathrooms so front desk lied to us and made us look like we were crazy. We tried asking for management a few times and he was never there and never returned our phone call. The living area wasn’t like the picture on the website..We realized it was a false advertisement and front desk didn’t seem to care. Our room 833 is disgusting and runned down. Carpet was tore up, the couch had stains, we had to ask for bed sheets to cover it up because it was nasty to sit on, the leg on the coffee table was slanted and broken, the bathroom was dirty, the shower didn’t drain well, It smelled like cigarettes. We stayed 4 nights and they don’t offer housekeeping. Horrible Management!