サン マロン シュル メルのプールのあるホテル

"The refrigerator was broken and even though the morning staff said they could have been traded for another one the night shift staff said not possible. The air conditioner didn’t work and was too cold to sleep even though we put the temperature to 30 degrees. Wifi didn’t work so we had to purchase wifi from another computer. The reason we chose the hotel was because of their pool but we found out only after we called from our side 10 minutes after the reservation time that the pool was under maintenance - the reason being it was the ‘usual’ problem with the jacuzzi. If it was ‘usual’, they should have told us so before it became too late to cancel. The morning staff said whatever the night shift staff said was nothing to do with her, nor her responsibility. "

"質素な別の朝食会場へ間違えて案内されてしまったことは残念でしたが、親切な受付の方がちゃんと謝罪をしてくれそれなりの対応をしてくださったのでそこについては良かったと思います。"