I was excited about going to this location for my first visit. Once arriving to my beautifully renovated villa, my husband and I were unpacking our groceries we brought. The first thing I had to do was try to kill a roach that ran into the microwave. I thought that was a little unusual, but okay, I began unpacking again. I opened the cabinet and those creatures just scattered. Oh my goodness!!! How gross is that, right?!
We were unpacking our clothes and we had to empty out the sand-filled drawers and wipe those down with Clorox wipes. I looked at the bed linens, the pillow cases were not clean.... good thing we brought our own pillows.
It was so late at night when we finally finished cleaning everything with Clorox wipes, so I didn’t try to bother the property owner or property manager. I told my husband to PLEASE wash any cups and wash out the coffee maker before making any coffee the next morning.
The next morning my husband said he killed so many roaches that he had stopped counting them. How disgusting!! We drove 7 hours to be faced with this! I emailed the property owner about the roaches and said to please send someone immediately to spray for roaches. I also called the property manager and told him about the roach infested problem. He came over and sprayed on the floor in the kitchen and living room area. He said the real exterminator will be there Monday. Well, Monday morning the “real exterminator”, Tammy came to spray. She said she has been trying for YEARS to get a key to exterminate this villa but was never given access to the villa.
My sister and her husband was coming to stay with us and upon their arrival they found exactly same things wrong in their bedroom.. sand in drawers, filthy bed linen, bathroom trash can had trash left in it. Oh, we also found in the living room stuff (a ball and candy wrappers) on the floor left from previous renters. And I’m sure I’m leaving something out! Can this get any better? Well, it sure can! I emailed the property owner about all of our findings in the villa and he writes to me, I’ll give you the cleaning fee back but had I known this Saturday I could have sent the cleaning crew out to clean but now you’ve been there for this long I can’t! Really! Is this how you treat your customers?? Well this property owner does!! We all left a day early. I have pictures of all of everything I am saying and I have videos of roaches crawling around. If anyone have the stomach to view them.