4/10 (不満)
Jaci、Cullman
グループ旅行
2024 年 5 月 9 日
気になった点 : 設備とサービス、施設のコンディションと設備
The check-in was easy and the property staff were very responsive. However, the shower in our room did not work properly, and we had to turn the water off for minutes at a time multiple times while showering to allow the water to drain. We emailed the staff about this, but the problem was not fixed. Moreover, one of the shower heads was partially hanging out of the wall; the other shower head had an installation issue and had barely any water pressure. Also, the furniture in the room was mostly in poor condition. Location-wise, the property was convenient to Termini Station and about a 30 minute walk to popular sites.
Jaci
2024 年 4 月に 3 泊滞在