We did not stay with you! We had reservations with confirmation numbers that were made on the prior Monday. When we arrived to check in we were told there was only 1 reservation for 1 room. You were shown the confirmations. The response we got was that one of the reservations had been cancelled because the room was not available. I never received any notice of cancellation from either Expedia or Motel 6. We were told we could not have the 2nd room because the motel was completely booked. Therefore, we were left scrambling to find another place to stay on short notice. We were in the area to attend our son's funeral service. Needless to say, you made a bad situation almost unbearable. We will NEVER recommend your property to anyone!!
Debbie
2/10 (非常に不満)
Debbie
家族旅行
2024 年 10 月 27 日
We did not stay with you!. We booked 2 rooms, and I have the confirmations. When we arrived you only had 1 room for us. You told us one of the rooms had been cancelled because it wasn't available - even though the reservations had been made the previous Monday and I had confirmation numbers. I NEVER received any kind of cancellation notice from Expedia or Motel 6!! You would not give us the second room because you said you were completely booked. Therefore, we did not stay with you at all. We were in the area to attend our son's funeral service. You made a bad situation even worse because someone cancelled one of our rooms. We will not EVER recommend you to anyone.
Debbie
2024 年 10 月に 2 泊滞在
10/10 (非常に良い)
Anthony
2024 年 10 月 27 日
Anthony
2024 年 9 月に 1 泊滞在
4/10 (不満)
Carolyn
家族旅行
2024 年 10 月 27 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
There was a massive noise issue at 4am when a woman was being kicked out of the hotel. I understand this was not the hotel's fault and they were handling the situation. So, I gave a couple stars back for that. However, not having blankets on the beds and then being told that they don't have any to give me is low star quality. While they did give a couple more thin sheets to use, how does a hotel not have enough blankets for their beds? I paid for a safe place to comfortably sleep.... And instead, I wish I had just made the 3 hour drive home after 11 hours at Carowinds. I would have gotten better rest and saved money.
Carolyn
2024 年 10 月に 1 泊滞在
2/10 (非常に不満)
Melissa
家族旅行
2024 年 10 月 27 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Individuals who don’t appear to be guest just loitering in the lobby. Roaches in the room. Dogs barking at all hours of the day and night.
Melissa
2024 年 10 月に 1 泊滞在
6/10 (普通)
Casual
2024 年 10 月 24 日
Casual
2024 年 10 月に 1 泊滞在
4/10 (不満)
Carolyn
家族旅行
2024 年 10 月 23 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
They had the back door zip tied open because the card scanner did not work, totally unsafe. Very run down and smelled of pet urine and mold in rooms and really badly in the hallway.
Carolyn
2024 年 10 月に 1 泊滞在
6/10 (普通)
Mark、Utrecht
カップルで旅行
2024 年 10 月 23 日
気になった点 : 清潔度
Gedateerd maar redelijk schoon hotel. Op loopafstand van (S)Carowinds.
Mark
2024 年 10 月に 2 泊滞在
8/10 (良い)
Gavin
2024 年 10 月 22 日
Gavin
2024 年 9 月に 5 泊滞在
2/10 (非常に不満)
Stacy、Findlay
家族旅行
2024 年 10 月 21 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
When we arrived the property had NO POWER from hurricane Helene storm, was told to contact Expedia for Refund, NO REFUND GIVEN...Ripped off over $300