2/10 (非常に不満)
Motti D.
2025 年 2 月 22 日
気になった点 : 清潔度
Vacasa service was horrible
The cabin is very nice, but thats unfortunatly where it ends.The servise by Vacasa was simply horrible (vrbo responsibility as well as i booked the place via Vrbo website). We asked for broken items to be fixed from day one. The only answe we got is that the local service partner was contacted, No one came to fix anything or calld us.The main trash cans were full the entire week so we did not have a place to get rid of our trash, which was very annoying. The previous guest's trash was there for the entire week. Animals got into it and we had to clean it, which is a big reason why we had to keep our trash inside.This is the first and the last time I book a vacation via Vrbo and Vacasa. Horriible service and customer service
Motti D.
2025 年 2 月に 7 泊滞在