We ended up leaving a bag and they were great about finding it and sending it back to us.
Megan T.
2024 年 1 月に 3 泊滞在
6/10 (普通)
Mark R.
2023 年 8 月 9 日
良かった点 : 清潔度
Time in Eagle crest
Except for the tv and wi-do we LOVED IT
Mark R.
2023 年 8 月に 3 泊滞在
10/10 (非常に良い)
Melody B.、Chandler, AZ
2023 年 7 月 16 日
良かった点 : 清潔度
Golf course condo
Thoroughly enjoyed our stay. Great location and well stocked condo.
Melody B.
2023 年 7 月に 4 泊滞在
6/10 (普通)
Brian C.
2022 年 7 月 15 日
良かった点 : 清潔度
Family Vacation
Enjoyed the stay, property was clean though a bit dated. There were some maintenance items required as the upstairs twin bed frame was broken, a lamp base was broken, and one set of doors to the laundry closet was broken and the dishwasher was not affixed properly so would fall forward from the wall. These should have been easy fixes which would have improved the overall experience and overall rating. Otherwise we’ll maintained and suited our needs
Brian C.
2022 年 7 月に 5 泊滞在
10/10 (非常に良い)
Anna-Marie C.
2022 年 3 月 24 日
良かった点 : 清潔度
FFA Stay
It was fantastic and met our needs!
Anna-Marie C.
2022 年 3 月に 3 泊滞在
10/10 (非常に良い)
Denise J.
2022 年 2 月 12 日
良かった点 : 清潔度
Excellent house for family getaway
Super clean great location
Denise J.
2022 年 1 月に 3 泊滞在
10/10 (非常に良い)
Howard H.
2021 年 9 月 19 日
良かった点 : 清潔度
Grandmas funeral
The townhome was quite pleasant and well kept. We had plenty of room for everyone. We really enjoyed the gas fireplace and big screen TV. It was a solemn visit because we were in town for my mother's memorial service, however we would like to come back and spend some more time.
Howard H.
2021 年 9 月に 2 泊滞在
6/10 (普通)
Susan W.
2021 年 8 月 14 日
気になった点 : 清潔度
Great location, not the cleanest place. Needs updating
Love the condo and location. Kitchen well stocked. The unit was not cleaned upon check in. Beds need major upgrade.
Susan W.
2021 年 8 月に 6 泊滞在
4/10 (不満)
Linda D.
2021 年 7 月 18 日
Family reunion at Eagle Crest
Honestly, most of experience was fine.
One BIG negative- had to share residence with mice.
Could have been cleaner.
Felt Vacasa should have compensated for mouse issue differently.
Instead of a discount on a future rental, which I am not likely to pursue, we should have been given a discount on the place we rented that had the problem.
Linda D.
2021 年 7 月に 5 泊滞在
8/10 (良い)
Sara W.
2021 年 7 月 18 日
A group before us took a swim pass which caused extra work and money for us.
Overall we enjoyed our experience. A couple things to note that would be helpful is coffee filters and scissors. Also there was a chair torn upon arrival. This with the combo of the lack of swim pass caused some frustrations throughout the trip. Nice house and accommodations otherwise.
Sara W.
2021 年 7 月に 3 泊滞在
8/10 (良い)
Amy B.
2021 年 5 月 15 日
良かった点 : 清潔度
Stay review
I had plans for adults to use the twin beds that are very worn out. The mattresses crackle and squeek every time someone moves. Place could use a good dusting. Some repairs needed: missing trim in the stairwell has nails sticking out, looks like the screen was pried out on the master window and really needs a railing on the porch. Was a little dicey getting some of my older family up the stairs to get in the front door. Otherwise, a great stay and well stocked for convenience.
Amy B.
2021 年 5 月に 3 泊滞在
10/10 (非常に良い)
Natalie D.
2020 年 9 月 15 日
良かった点 : 清潔度
Beautiful house with hot tub on golf course
Beautiful, clean, and well-organized home on Eagle Crest Golf course. Check-in/check-out was super easy. Hot tub looked out over golf course. Easy driving distance from Smith Rock State Park and Painted Hills.
Natalie D.
2020 年 8 月に 2 泊滞在
6/10 (普通)
J N.
2020 年 8 月 27 日
Needs some deep cleaning
This is a great location for a short family get away, but this unit does need some updates and it needs to be deep cleaned. The vent for the AC was covered in thick dust and for people with allergies it wasn’t good. The decorations were also covered in thick dust. Upon arriving we discovered every single bathroom towel, including the hand towels and wash clothes, were still wet. Whoever cleaned before we came knowingly put very wet towels away in the bathrooms. I rewashed and dried the towels. The floor was not very clean - dirt under the chairs, small bracelet beads with letters on the rug, a couple of stickers stuck to the floor in front of the reclining chair, all very obvious things that should’ve been caught by the cleaning crew. The first morning we were getting ready and I was in the shower when the water shut off! Come to find out maintenance didn’t know anyone was here, even though our car was still parked outside! A knock at the door or a note letting us know the water would be off for our building would’ve been nice. We love this area but would probably choose to not stay in this particular unit again.
J N.
2020 年 8 月に 2 泊滞在
10/10 (非常に良い)
Nick S.
2020 年 8 月 9 日
良かった点 : 清潔度
Great location
We had a great time, the house, location and hot tub were all awesome!
Nick S.
2020 年 7 月に 2 泊滞在
10/10 (非常に良い)
Susan G.
2020 年 7 月 21 日
良かった点 : 清潔度
Eagle Crest Getaway
So much space for a townhouse, super comfortable. Hot tub on deck is nice and relaxing! Would definitely recommend.
Susan G.
2020 年 7 月に 2 泊滞在
6/10 (普通)
Mjere S.
2019 年 3 月 5 日
Decent but not amazing
The good: The hot tub was in excellent condition and was roomy and heated up easily! The wifi was good. The location was great. Overall the kitchen was well stocked.
The not so good: the condo wasn't in good condition. The doors to the laundry closet came off as soon as we opened them (literally fell off), other closet doors got stuck, there was lots of general wear and tear throughout the place. There were no paper towels in the kitchen, something that we've always had provided in all of our VRBO stays. There were hardly any towels... we had a party of 7 (the condo sleeps 8), and I think there were a total of 8 bath towels. So between everyone using the hot tub we didn't even have enough dry towels for everyone after their showers. Kind of odd.
Mjere S.
2019 年 2 月に 2 泊滞在
10/10 (非常に良い)
Sara L.
2019 年 1 月 10 日
very clean, well stocked, comfortable beds and allows pets
We loved this condo and will return!
Sara L.
2018 年 12 月に 3 泊滞在
10/10 (非常に良い)
Colleen B.
2018 年 7 月 10 日
Perfect for a large family get away!
This unit was a perfect place for our entire family to be together in one spot, a private hot tub, and enjoy the beauty of the Golf Course. Home is clean and updated.
Colleen B.
2018 年 6 月に 2 泊滞在
2/10 (非常に不満)
jodie s.
2017 年 12 月 11 日
Luxurious is absolutely not a word I'd use to describe this rental property!
We arrived November 17 and were supposed to stay until the 26th! We left the 19th....the carpets were filthy dirty and stunk in a very bad way! Killed two big spiders, hairs in our bed and bathroom floors. Rugs are dirty. In need of a major remodel. Also, if you love watching sports there are NO channels! It was awful on all levels!!!!
jodie s.
2017 年 11 月に 9 泊滞在
10/10 (非常に良い)
Jamie E.、Bend, Oregon
2017 年 9 月 8 日
The townhouse was well equipped and perfect for our stay.
This eagle crest townhouse was perfect for the group we had. Great location and view. Would definitely recommend staying here.
Jamie E.
2017 年 8 月に 3 泊滞在
10/10 (非常に良い)
Wendee L.
2017 年 1 月 17 日
A Relaxing Vacation
The house description was right on. The house was clean, cozy, and comfortable. Our family had an amazing vacation in this house. We celebrated Christmas, hot tubbed under the stars, built snowmen, went sledding down the little hills just off the porch, and watched movies in the warmth of a cozy house. The table was a perfect size for all 8 of us and the Christmas dinner fixings. The property manger was gracious in accommodating our family and very helpful when we had, what seemed like, silly questions. We look forward to making this a relaxing family tradition and would recommend this house to any one.
Wendee L.
2016 年 12 月に 2 泊滞在
8/10 (良い)
Barry D.
2016 年 9 月 22 日
Very Nice, Clean, Well-Kept Townhome
This property was as advertised. Excellent location in Eagle Crest, very clean and quiet. The layout was perfect for our family of 4 plus dog. The kitchen was well stocked. And VACASA was extremely professional and organized. It made the trip so easy. I would not hesitate to recommend this particular unit to anyone. Thank you!
Barry D.
2016 年 9 月に 3 泊滞在
6/10 (普通)
Randall J.
2016 年 1 月 7 日
Eaglecrest is great but houskeeping needs to improve
Having left our home before seeing your email about the check in time, we arrived around 2:00p.m. No one was there cleaning but it appeared housekeeping had been there because of footprints leading to and from the house in the snow. The beds were made, clean towels were in place, and other things made it evident that it was supposed to be ready. No one ever showed up after that time to tell us it was not ready or to finish cleaning. After unloading and looking around we found a few things that were probably not up to your standards.
Observations - The kitchen/living room floor had not been cleaned (and we're a family that takes its shoes off before going beyond the door) so after sweeping and finding a ring, a penny and lots of dust bunnies and crumbs, I then mopped the floor so we knew it would be clean to start our stay. Why would the extra toilet tissue be under the sink in the master bath rather than in the room with the toilet? BIG inconvenience. There was no soap in the master bathroom so we had to scrounge around and found one bar in the kitchen which meant we had to keep moving it back and forth between the shower and sinks. The rug in the master bath was filthy and rather tatty and the shower towel/rug was so stained it looked like it had been run over by a truck or someone had dyed their hair then used it to get the excess dye out. The extra trash bag (and only 1?) was in the laundry area rather than in the kitchen where the trash can is. I could go on with other things but they probably would seem minor and petty. We paid good money to have a clean place to stay and this was not! I personally will not stay at that location again.
Perhaps you need to review your cleaning staff and see who is or is not preparing the house properly.
We enjoy Eagle Crest but things seem to be going downhill in the housekeeping area.