this hotel have excellent customer service, the food was good, the good experience start at the entrance with a very special person t name Ramon. Always greeting the customer with a happy face. I definetly will come back to this hotel. thank you,
Victoria
2/10 (非常に不満)
Anonymous
2010 年 6 月 3 日
気になった点 : スタッフとサービス、客室の快適度
NEVER AGAIN
This hotel doesn't fit for a dog to live.
Anonymous
10/10 (非常に良い)
宿泊されたお客様
2009 年 9 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
4/10 (不満)
Jose、Humacao
2009 年 5 月 26 日
良かった点 : 客室の快適度
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Disappointed
To our surprise we did not get the rooms we reserved online. We were told that they were being remodeled which was not true.We were told that those that reserve online which are given green bracelets did not get the same service. Both restaurants that are located at the resort we never were able to
get reservations. First we were told that
we had to make the reservations when we went for breakfast then we were told we had to be there at 7 a.m. Again we were disappointed, on Friday morning the restaurants were not operating that day and on Saturday only the Brazilian restaurant would open and it was full.
Jose
6/10 (普通)
Anonymous
2009 年 5 月 5 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
Fun Royale
The hotel did not allow quest at a reasonable price.
It was ok.