What you see and read is what you get!
My wife and I spent our honeymoon there March 15-25 2016. The place was clean, ready for check in at 3:00 as advertised. The office to check in and out at for the place was a block away, no big deal whatsoever. The beach club you have access to is less than a 3 minute walk away as well, and was where we spent a lot of our time, great spot (INDIGO).
The hot tub was clean and ready to go.
The noise at night from the clubs are only an issue if you make it a point to make it an issue. My wife is an extremely light sleeper, and with the sound proofed bedroom, along with the white noise machine, you couldn't hear the music unless you were awake listening for it, and even then you could barely hear it. She didn't lose any sleep whatsoever, and we literally went to be when it started for the night.
Even for being in the middle of the night life, just off of 5TH Ave. (which for first time travelers- is a must visit with tons of pubs, restaurants, shops, etc... about 5 kms long and people crowd the pedestrian only street all day and night long), we felt very safe. Gate with a code to get onto the property, another keyed gate to access unit 12's patios, and obviously another key to enter the unit itself.
We literally don't have anything bad to say about the place, and will be looking to book again next time in Playa. The only thing we would have liked- keep in mind we were there 10 days- would have been a bigger fridge. but we still made due with the one there.
Sergio was A1 to deal with, responded to emails / questions / concerns very promptly, and had any / all information we needed or were looking for. Once you book, the information that is given to you covers mostly everything anyway, but he made sure to fill us in on the very few other questions we had. The folks at the check in office were great as well, they helped with any little things we needed along the way with no issues (more water, shampoo, etc..).
The cleaning service was also great, you could choose what cleaning you wanted done while you were out, anything from do not disturb to full cleaning service.
All n all 5+ stars!!
Thanks Sergio and condo hotels!!