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Hotel MX portal maya

3.5 star property
Boardwalk/promenade hotel with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel MX portal maya

Outdoor pool
Superior Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace
Hallway
Premium bedding, in-room safe, desk, laptop workspace
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Pool
  • Pet friendly
The current price is ￥8,427
￥10,592 total
includes taxes & fees
Apr 21 - Apr 22

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Superior Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Ceiling fan
Private bathroom
  • City view
  • 60 sq m
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Sofa bed
Ceiling fan
  • City view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

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About the neighborhood

Map
77710, QROO, Playa del Carmen, Calle 16 Norte Entre 10 y 15 Avenida

What's nearby

  • Quinta Alegría Shopping Mall - 1 min walk - 0.0 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 15 min walk - 1.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Bar Loco Playa del Carmen - ‬2 min walk
  • ‪La Parrilla Playa - ‬2 min walk
  • ‪Suerte de Churro - ‬1 min walk

About this property

Hotel MX portal maya

Hotel near Quinta Alegría Shopping Mall
Located close to Quinta Avenida and Playa del Carmen Main Beach, Aspira Hotel Playa del Carmen provides a terrace, a garden, and a bar. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • An outdoor pool
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and access to a nearby health club
  • Express check-out, a porter/bellhop, and multilingual staff
  • A 24-hour front desk, tour/ticket assistance, and luggage storage
Room features
All guestrooms at Aspira Hotel Playa del Carmen feature perks such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, balconies, and ceiling fans

Languages

English, Spanish

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The price is ￥7,286
￥9,219 total
includes taxes & fees
Apr 28 - Apr 29
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 8 to 20 for adults and USD 5 to 20 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • La Ceiba

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Window screens
LIST_ALT

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 13 per pet, per night, plus a deposit of USD 25 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

MONETIZATION_ON

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.84 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 8 to 20 for adults, and USD 5 to 20 for children
  • Pet deposit: USD 25 per stay
  • Pet fee: USD 13 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Aspira Hotel Beach Club Tukan
Aspira Hotel Beach Club
Aspira Del Carmen Del Carmen
Aspira Hotel Playa del Carmen Hotel
Aspira Hotel Playa del Carmen Playa del Carmen
Aspira Hotel Playa del Carmen Hotel Playa del Carmen

Frequently asked questions

Does Aspira Hotel Playa del Carmen have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Hotel MX portal maya?

As of Apr 16, 2025, prices found for a 1-night stay for 2 adults at Hotel MX portal maya on Apr 21, 2025 start from ￥8,427, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Aspira Hotel Playa del Carmen pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a deposit of USD 25 per stay and a fee of USD 13 per pet, per night. Service animals are exempt from fees.

How much is parking at Aspira Hotel Playa del Carmen?

There is free parking nearby.

What time is check-in at Aspira Hotel Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Aspira Hotel Playa del Carmen?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Aspira Hotel Playa del Carmen provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Aspira Hotel Playa del Carmen located?

Located in Downtown Playa del Carmen, this hotel is steps from Quinta Alegría Shopping Mall and Quinta Avenida. Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal are also within 15 minutes.

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Hotel MX portal maya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 47 out of 124 reviews
Rating 8 - Good. 31 out of 124 reviews
Rating 6 - Okay. 25 out of 124 reviews
Rating 4 - Poor. 13 out of 124 reviews
Rating 2 - Terrible. 8 out of 124 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jazmin

Very nice place
Stayed 6 nights in Jul 2024

10/10 Excellent

Maureen

Nice hotel
Great location, nice staff, clean, confortable.
Stayed 1 night in Jan 2023

10/10 Excellent

chern

Best hotel in PDC for the money
Stayed 1 night in Jan 2024

8/10 Good

sally

Aspira was delightful! What a sweet place, perfectly located near the pedestrian walkway, shops, cafes and the beach. I would definitely stay there again.
Stayed 7 nights in Feb 2023

10/10 Excellent

Nicolas

Super
Stayed 3 nights in Aug 2024

8/10 Good

Andrew

Great place for a couple of days.
Great staging area out of Playa del Carmen to go to Cozumel, Chichen Itza. Very convenient to all the touristy shops and eateries. A bit noisy at night sometimes since it is by a small mall. Great staff that wants to make sure your needs are met.
Stayed 4 nights in Dec 2023

10/10 Excellent

Katrina

My friends and I stayed here and we had a great time! CONS: - no elevator - water takes a little while to get hot - pillows super firm (we had to beat them each night to help soften them) PROS: - this place is QUIET! - super walkable to go partying/dining - SAFE! Security posted outside
Stayed 4 nights in May 2024

8/10 Good

Jeffrey

Older hotel, with no elevator. Swimming pool very small and worn out (needs new tile work and flooring) for the most part clean, good location and friendly and helpful staff.
Stayed 1 night in Mar 2024

8/10 Good

Elizabeth

No fridge
Stayed 1 night in Feb 2024

6/10 Okay

Maria

Very centric. They make you wear a bracelet even though is not an all inclusive. Only one key is provided and is on the bracelet so that person needs to be letting others in the room. There is no elevator. No fridge or microwave in the room forcing you to be eating out your whole trip.

8/10 Good

Felipe

The property has no elevators, and they originally gave me a room in the third floor. This time I traveled with my two kids that are under five years old. After talking to them, they were able to accommodate me to the second floor, which was nice of them. Overall, if you’re going to travel to Cancun, December is the time to go. Thank God this place has air-conditioning because most of the time we spent it in our room. Also, one thing I wish they had was a mini refrigerator. But overall staff was nice. It was a quiet and clean hotel.
Stayed 4 nights in Aug 2023

10/10 Excellent

JEAN

Buena atencion y ubicación
Stayed 3 nights in Mar 2025

6/10 Okay

marco

Stayed 21 nights in Feb 2025

10/10 Excellent

tommaso

Stanza molto ampia e luminosa,pulizie impeccabili,hanno soddisfatto tutte le nostre richieste, colazione strepitosa, struttura TOP
Stayed 15 nights in Feb 2025

6/10 Okay

Hipolito

Stayed 2 nights in Feb 2025

10/10 Excellent

Juan

Es cómoda y práctica la cercanía de todos los puntos de interés
Stayed 3 nights in Jan 2025

8/10 Good

Rolando

Vacaciones
Buen hotel, buena ubicación.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yarixenia

Centrico y acogedor
Lugar centrico cerca de las mayores atracciones del área caminando. Solo hace falta un elevador.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jenny

Stayed 3 nights in Nov 2024

8/10 Good

Rolando

Playa del Carmen después de Cozumel
Es un buen hotel, buena ubicación, muy cerca de la 5ta avenida, de renta de carros, de restaurantes, supermercados y de la estación de autobuses ADO. Habitación amplia y cómoda. No tiene ascensor.
Stayed 4 nights in Nov 2024

10/10 Excellent

Jose Luis

Excelente ubicación
Stayed 2 nights in Sep 2024

10/10 Excellent

Katia

Gran ubicación, caminando llegas a puntos de encuentro con tours, 5ta avenida, muelle a Cozumel, etc. Habitaciones amplias, cómodas, limpias y tranquilas. Hemos reservado dos veces y siempre es garantía
Stayed 3 nights in Sep 2024

10/10 Excellent

Rafael

Un hotel basico, comodo, amplio y muy buena ubicación
Stayed 1 night in Sep 2024

10/10 Excellent

Areli

Exelente atención y todo limpio
Stayed 4 nights in Jul 2024

6/10 Okay

Cecilia

Stayed 6 nights in May 2024