4/10 (不満)
Denise G.
2025 年 3 月 26 日
良かった点 : 清潔度
B & B Harbor Springs
Unfortunately our stay ended on a bad taste. Host Jessica is friendly, kind, and acoommodating. Host Chris is not. We were denied our breakfast because we turned our menu in 30 minutes late. This is not mentioned on VRBO or during check in. Upon arriving, I had one foot in the door while my husband was still in the car when I was told our menus were due by 8 pm the night before. Menus were never mentioned again. Had a casual conversation with Chris on our 2nd day late afternoon. A friendly reminder of our menus needed by 8 pm could have been mentioned especially when he knows he is unforgiving if they are not. He could have accommodated us! Wasn't like other guests would have known he made an exception. There were no other guests!! He didn't have a full house to serve, We were the only 2 guests! Good Lord Give some Grace! After all, this is a Bed and BREAKFAST!!! Treat your customers well! Boo!
Denise G.
2025 年 3 月に 2 泊滞在