All guestrooms at Apple Tree Inn, SureStay Collection by Best Western boast thoughtful touches such as air conditioning, as well as amenities like free WiFi and sound-insulated walls. Guest reviews speak positively of the clean, comfortable rooms at the property.
Our room carpet was dirty had spots and spills from previous guest needs to be deep cleaned. Staff is very nice it's not worth what they charge for a room
Yvette
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Gregory
カップルで旅行
2024 年 10 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
everything was good
Gregory
2024 年 10 月に 2 泊滞在
6/10 (普通)
Bernadette
家族旅行
2024 年 10 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The room was chilly, the toilet is way too low for an adult, the shower needs an upgrade.
Bernadette
2024 年 10 月に 1 泊滞在
8/10 (良い)
Phil
カップルで旅行
2024 年 10 月 24 日
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス、施設のコンディションと設備
WE WERE NOT SAFE. We were attacked at different hotel when intruder climbed onto our 2nd floor balcony. We checked in and told room on 2nd floor. We asked for different room. Clerk did not check options just told us NONE were available . The room listed as second floor. Yet it was on the ground level. Screen door would not lock. Anyone Could look right in and climb over railing onto balcony. Bright balcony light on all night glaring in room. Clerk not friendly at check in, gave us lame excuses when we talked about concerns and safety. . Horrible night sleep, had to risk lack of security or deal with air conditioner 3 feet from face. . Upside room was very clean and well designed. Breakfast was wonderful. Did we get this treatment because of good price through Expedia.? We would like some follow up and response.
Phil
2024 年 10 月に 1 泊滞在
8/10 (良い)
mark
2024 年 10 月 23 日
mark
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
Sallie
カップルで旅行
2024 年 10 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Comfortable beds, spacious rooms, clean, excellent breakfast and friendly staff.
Sallie
2024 年 10 月に 2 泊滞在
8/10 (良い)
judy
2024 年 10 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The balcony and the view.
judy
2024 年 10 月に 1 泊滞在
6/10 (普通)
carrie
家族旅行
2024 年 10 月 20 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
The staff are very friendly and helpful. The room seemed clean but needs to be updated. The carpet was very stained and the bathroom was pretty scary. (Worst shower ever) The pool was so cold I couldn't go in. Breakfast was really good. Overpriced for the room.
carrie
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
Judith
カップルで旅行
2024 年 10 月 19 日
The view is the best, location and the beds are wonderful.
Judith
2024 年 10 月に 2 泊滞在
6/10 (普通)
Alison
グループ旅行
2024 年 10 月 18 日
良かった点 : 清潔度、設備とサービス
気になった点 : スタッフとサービス、施設のコンディションと設備
Front desk, individual could not have been more rude! Bathroom was dirty, coffee machine stashed in bath room cubby behind hair dryer- beds were great though
Alison
2024 年 10 月に 1 泊滞在
8/10 (良い)
Joyce
2024 年 10 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Joyce
2024 年 10 月に 2 泊滞在
4/10 (不満)
Lllian
家族旅行
2024 年 10 月 15 日
There were 2 sinks in the room, neither one drained properly. The jetted tub had peeling finish. The air conditioner smelled moldy. The shower was very small and shampoo etc had to be placed on the shower floor because there was not even a shelf.
The staff and the view were excellent, but the hotel needs to be maintained in terms of plumbing, hvac and the furniture needs to be updated, the veneer was peeling off.
Lllian
2024 年 10 月に 6 泊滞在
6/10 (普通)
Courtney
家族旅行
2024 年 10 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
気になった点 : 施設のコンディションと設備
I have stayed here before a couple years ago and like it and figured to try again. This time it had its pros and cons. We had the 3 queen bedroom. The beds were good, spacious rooms, and had a patio looking the bay. The cons were horrible water pressure in the shower and inconsistent hot/cold temps. The sub floor next to the toilet was about to give way. I stepped back in the area and felt no stable ground. The ice machine kept breaking. The breakfast was good but the same thing day after day. The pool is clean but the hot tub was too hot and pool was too cold. Also we arrived at 5pm and the room was not ready yet! We had to wait for the house keeping to get there and clean it. The wifi didn't work the first night there but worked well afterwards. I could go on and on. But I think I made the main points.
Courtney
2024 年 10 月に 3 泊滞在
2/10 (非常に不満)
Charles
2024 年 10 月 13 日
良かった点 : スタッフとサービス
Charles
2024 年 10 月に 1 泊滞在
8/10 (良い)
Alexandra
カップルで旅行
2024 年 10 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Room was nice and everything clean! Only downfall was the porch lights that you can’t turn off. Even with curtains drawn it still let light in.
Alexandra
2024 年 10 月に 2 泊滞在
8/10 (良い)
Victoria、Lisle
2024 年 10 月 7 日
良かった点 : 清潔度、スタッフとサービス
Very nice staff. Hotel was older but very close to everything. They even have a shuttle service to the downtown area so you do not have to deal with parking in the evening
Victoria
2024 年 9 月に 3 泊滞在
6/10 (普通)
Victoria Marie
2024 年 10 月 6 日
Average hotel. One big reason giving lower scores as the shower pressure is absolutely horrible and thus also the bathtub was filthy and painted over. Felt dirty .
Victoria Marie
2024 年 10 月に 3 泊滞在
10/10 (非常に良い)
Linda
グループ旅行
2024 年 10 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Beautiful property. Large room with very comfortable bed.
Linda
2024 年 10 月に 1 泊滞在
8/10 (良い)
Amy
2024 年 10 月 1 日
Amy
2024 年 9 月に 2 泊滞在
10/10 (非常に良い)
Kathy
ペット同伴の旅行, 家族旅行
2024 年 9 月 30 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The front desk staff are awesome! Hotel is older but is well cared for. Convenient Petosky location.
Kathy
2024 年 9 月に 2 泊滞在
10/10 (非常に良い)
Virginia
グループ旅行
2024 年 9 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff was friendly and helpful. Caulking on floor next to bathtub was black with mold. Other than that the room was clean. Liked the room size and like having a balcony with view of the water. Outside door 2 cigarette container was overflowing entire time we were there. Grounds were well kept and nicely landscaped. Breakfast was good with many options.
Virginia
2024 年 9 月に 2 泊滞在
10/10 (非常に良い)
Tiffany
グループ旅行
2024 年 9 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breakfast was awesome and the room was great and clean. Beds were comfortable, staff was friendly.
Tiffany
2024 年 9 月に 3 泊滞在
10/10 (非常に良い)
Sherry、Sault Ste Marie
2024 年 9 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Sherry
2024 年 9 月に 2 泊滞在
8/10 (良い)
Jerzy R
2024 年 9 月 17 日
良かった点 : スタッフとサービス、施設のコンディションと設備
all around
Jerzy R
2024 年 9 月に 1 泊滞在
2/10 (非常に不満)
Steve
家族旅行
2024 年 9 月 15 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Old food in my fridge. Alarms set to go off in the middle of the night. Hallways unbearably hot. Bedding wet after being washed. An absolutely awful experience to pay that type of money for such and inexplicably awful stay.